Job Description

The Emergency Disaster Services (EDS) Administrative Assistant will facilitate the overall mission of The Salvation Army by providing professional level clerical and administrative support to the Disaster Case Managers. He/She will work closely with other staff members and volunteers in providing quality customer service to the Corps stakeholders. This position is intended to be funded from 1-2 years. Candidate can expect assignment to end anywhere within this time period.

Essential Functions

• Serve as Corps secretary providing professional level clerical and administrative support to the Disaster Case Managers (DCM), composing and typing all correspondence and all types of written material.
• Screen calls and visitors to the DCM’s, making appointments as necessary
• Work with DCM’s and other staff members for the creative development of EDS response to people affected by the Eaton and Palisade Fires.
• Provide assistance to all DCM’s departments with the development and maintenance of an up-to-date database of victims of the wildfires.
• Accountable to collect, organize and report all EDS assistance given to the fire victims.
• Maintain a well organized and up-to-date EDS fire victim filing system.
• Conduct regular on-line and other forms of research and order supplies in support of the DCM’s in developing programs, activities or events in support of fire victims.
• Participation in special projects, events and campaigns as requested.
• Communicate with and serve as liaison to the EDS Director as directed by DCM’s to assure all TSA guidelines and policies are adhered to.
• Maintain accurate accounting of EDS gift card inventory per financial guidelines.
• Various other duties as assigned.

Working Conditions

Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift up to 25 lbs.

Minimum Qualifications

• High school graduate.
• College coursework in Secretarial/Clerical skills, Office Management, Typing, Proofreading or Editing, and Graphic Arts. Associate’s degree preferred.
• Exceptional composing, writing, editing and accurate typing skills are necessary.
• 3 years of recent successful experience as a managerial level secretary providing administrative and clerical support, preferred
• Must be familiar with, understand, and be willing to comply with the purpose and goals of The Salvation Army.
• Managerial level functioning computer skills with practical mastery of all Microsoft Office programs and the Salvation Army Application Portal.
• Must possess excellent written and oral communication skills in the English language and be able to draft and type professional level communications and publications.
• Must be reliable, conscientious and trustworthy.
• Must be comfortable contacting and coordinating work with outside vendors
• Excellent organizational skills including multitasking and time management.
• Must be capable of handling confidential material, demonstrate good judgment and act and dress in a professional manner.
• Possess and maintain a valid Driver’s License and good driving record.
• Willingness to submit to extensive criminal background, drug and motor vehicles checks.

Skills, Knowledge & Abilities

• Must possess a broad-spectrum skill set including excellent customer service, clerical, and secretarial capabilities.
• The ability to quickly grasp and analyze circumstances resulting in effective decision making.
• Excellent customer service and relationship building skill is required.
• The ability to follow instructions, plan and organize work, complete assignments within a strict time-line, and manage change is essential.
• Have the capacity to work independently and stay on-task within policy guidelines.
• Proficiency in modern office methods and equipment, including the preparation of business correspondence.
• Must be able to work with minimal supervision, be prepared to encounter a variety of assignments, timelines, and maintain confidentiality of sensitive information.
• Must be comfortable taking instructions from multiple people.