One to One Health is an innovative healthcare company that prides itself on delivering relationship-driven care. We were founded by a primary care physician whose passion is delivering the best healthcare outcomes with a focus on a patient experience that reduces barriers to care. One to One Health is excited to be growing its telehealth team, expanding from at-work employer clinics to better serve new clients and their employees. One to One’s telehealth product is called TextCare and leverages our onsite clinical and telehealth experience serving school systems, manufacturers, and large universities and extends our exceptional services to smaller companies – again with a focus on delivering exceptional care.

TextCare is centered around text messaging, using technology that allows patients to initiate care 24/7 with a simple text. Providers use HIPAA-compliant software that augments the EMR to seamlessly communicate with patients via text, encrypted messaging, voice, and video calls, meeting patients in their preferred channel, so they can receive care or expert advice when they need it most.

About the role:

This is an exciting opportunity for a provider to join the rapidly growing TextCare team and to help refine the text-centered patient experience. TextCare providers build patient relationships and are the trusted resource needed to improve health outcomes while minimizing time and financial impacts on patients. TextCare providers deliver care and treatment to patients in a caring, compassionate manner through text, phone, video, and email from our corporate location in Chattanooga, TN. As a critical part of the TextCare team, you will play an integral role, in ensuring One to One delivers superior patient experiences to continue the success of TextCare.

What we would like from you:

• A passion for helping people and patient-centric dynamism that embraces the core tenets of TextCare
• Patients first – delighting patients with ease of use and meeting them in their preferred channel (texts, phone, video)
• Relationship-driven care - built on low barriers to care (convenience, responsiveness, and transparency)
• Engagement and responsibility – initiating follow-up and maximizing continuity when possible
• To serve a panel of patients, providing virtual acute care and medical expertise with appropriate follow-up
• Provide pharmacological treatment for patients including prescribing medications using electronic prescribing
• Refer patients to specialty care with an emphasis on appropriateness and value
• Follow up on labs, imaging, and closed-loop communication with other providers where necessary
• Ability and willingness to become licensed in additional states, if needed
• Direct outbound messaging to maintain engagement and utilization levels
• Ability and willingness to travel to client locations or see patients in person (on a limited basis), to support awareness campaigns/marketing, Health Risk Assessments, flu shots, or other periodic events

Minimum Qualifications:

• Board Certified Nurse Practitioner or Certified Physician Assistant with an active license in Tennessee required (or intent to retain Tennessee licensing)
• Additional state licenses highly preferred
• Experience with telemedicine and a high level of comfort with technology preferred
• Multistate licenses preferred
• DEA license preferred
• BLS Certified

One to One Health is an equal opportunity employer and does not discriminate in hiring based on race, color, creed, religion, sex, sexual orientation, national origin, age, disability, pregnancy, genetic information, gender identity, or veteran status.

Job Type: Full-time, part-time, and PRN options available

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Primary Care

Work Location: Remote

REQUIRED SKILLS/ KNOWLEDGE

• Comfort and confidence in engaging with senior stakeholders, including both client and One to One leadership and members of the interdisciplinary team
• A passion for helping people and a desire to realize One to One’s goal of patient-first healthcare

• A self-starter, energized by dynamic operations and a willingness to tackle a wide range of challenges
• The desire and ability to lead with compassion.
• Ability to read, write, and communicate the English language.
• Excellent interpersonal and customer service skills
• Ability to effectively communicate both orally and in writing
• Ability to follow written step-by-step instructions
• Ability to concentrate, think, and learn
• Ability to hear, see, sit, stoop, kneel, crouch, reach, lift, push, and pull.

QUALIFICATIONS/EXPERIENCE

• Successful completion of an accredited NP or PA program according to Tennessee State Law
• License and Certification as an Advanced Practice Nurse or Physician Assistant in the State of Tennessee
• Prescriptive authorization
• Two years of relevant clinical experience
• BLS/ACLS
• DEA
• Certified DOT examiner preferred