Job Description

Join a forward-looking team transforming testing through automation and AI-enabled capabilities. You will play a key role in evolving testing into a data-driven, intelligent capability that improves quality, speed, and scalability across global Digital Document Services operations.

Job Summary

As a Testing & Evaluation Analyst in Digital Document Services, you will contribute to modernized testing strategies using automation and AI-driven techniques. You will help build scalable testing frameworks, support global stakeholders, and enhance quality through innovative and data-driven testing practices in a follow-the-sun model.

Job Responsibilities

• Execute automated, UAT, and regression testing using modern frameworks
• Apply AI-enabled testing techniques to increase coverage and improve defect detection
• Build and maintain automation scripts and reusable testing assets
• Analyze testing data to identify trends, risks, and improvement opportunities
• Partner with product, operations, and technology teams to modernize testing processes
• Support continuous improvement of AI-driven testing capabilities

Required qualifications, capabilities and skills

• Experience with automated testing frameworks
• Knowledge of AI or data-driven testing approaches
• Ability to analyze data and identify testing patterns
• Strong collaboration skills across cross-functional teams
• Experience supporting UAT and quality assurance activities

Preferred qualifications, capabilities and skills

• Exposure to AI/ML testing tools
• Experience in financial services or regulated environments

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.