Job Description

Join a forward-looking team transforming testing through automation and AI-enabled capabilities. You will play a key role in evolving testing into a data-driven, intelligent capability that improves quality, speed, and scalability across global Digital Document Services operations.

As a Testing & Evaluation Analyst in Digital Document Services, you will contribute to modernized testing strategies using automation and AI-driven techniques. You will help build scalable testing frameworks, support global stakeholders, and enhance quality through innovative and data-driven testing practices in a follow-the-sun model.

Job Responsibilities

• Execute automated, UAT, and regression testing using modern frameworks

• Apply AI-enabled testing techniques to increase coverage and improve defect detection

• Build and maintain automation scripts and reusable testing assets

• Analyze testing data to identify trends, risks, and improvement opportunities

• Partner with product, operations, and technology teams to modernize testing processes

• Support continuous improvement of AI-driven testing capabilities

Required qualifications, capabilities and skills

• Experience with automated testing frameworks

• Knowledge of AI or data-driven testing approaches

• Ability to analyze data and identify testing patterns

• Strong collaboration skills across cross-functional teams

• Experience supporting UAT and quality assurance activities

Preferred qualifications, capabilities and skills

• Exposure to AI/ML testing tools

• Experience in financial services or regulated environments

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.