Job Description

Fast Enterprises is a provider of essential software and services for citizens and government. In 1998, we changed the way government revenue agencies support their business with the introduction of GenTax®. We have expanded beyond Tax and now also perform implementations for Motor Vehicle, Driver License, Unemployment Insurance, and Child Support Engagement agencies.

Your FAST career has a meaningful and lasting social impact. FAST offers a collaborative in-office problem-solving environment.

Qualified candidates will join one of our locations and work fully in-office. All candidates should be flexible in regard to work location and comfortable working on site with clients.

Responsibilities

As a Testing Coordinator, you will play a crucial role within FAST’s project implementation teams, ensuring the quality and reliability of FAST’s software solutions. Your responsibilities will include:

• Plan and Schedule Testing Activities: Develop and oversee the testing schedule in coordination with project teams. Ensure that all testing phases are completed on time and aligned with the project timeline.

• Develop and Manage Test Scenarios: Collaborate with the project team and client subject matter experts to write comprehensive test scenarios that reflect user workflows and system interactions. Continuously review and update test cases to cover new updates or changes made by the development team.

• Coordinate and Train Testers:Lead and support the testing team, providing training on testing processes, tools, and best practices. Equip testers with the knowledge and resources needed for accurate and efficient testing.

• Oversee Test Lab Environment: Manage the setup and maintenance of the test lab environment, providing support to client testers.

• Monitor and Report Testing Progress:Track testing activities, record testing metrics, and provide regular updates to project stakeholders. Identify potential issues early and work with project teams to implement corrective actions.

• Assist in Quality Assurance and Test Optimization: Continuously assess testing practices and quality assurance processes, recommending improvements to enhance testing effectiveness and efficiency. This involves close collaboration with development teams and project leadership, as well as active involvement in all project testing phases (e.g., business or system, acceptance, regression, interfaces and other types of testing).

• Additional Responsibilities:Depending on project needs, you may also contribute to
  • Assistance with training project staff and preparing end user training efforts.
  • Collaboration on change management and communication activities to ensure seamless software implementation.
  • Setup and configuration of system-related tasks, including task management and user role assignments.

Qualifications

• Bachelor’s degree in Information Technology, Instructional/Curriculum Design, Computer Science, Business Administration, or a related field with relevant technical training and experience.

• 3.0 minimum GPA.

• Strong analytical and problem-solving skills, with an aptitude for identifying and troubleshooting complex technical issues.

• Excellent verbal and written communication skills, able to engage and collaborate with cross-functional teams effectively.

• Highly organized with the ability to manage multiple testing projects and meet deadlines in a professional environment.

• Personal integrity, confidence, and enthusiasm for quality assurance and software testing.

• Advanced proficiency in Microsoft Office Suite, particularly in PowerPoint, Excel, and Word, to manage and document testing processes.

FAST Benefits

• Throughout your career, you will be rewarded through our merit-based pay structure, 401(k) matching program, and performance based bonuses.
• Our exceptional benefits package includes coverage for FASTies and their families. Health, dental, and vision insurance are 100% employer-paid, providing the peace of mind of top coverage without financial burden.
• Sabbatical program, known as the FAST Pause. This program provides you with a month of paid leave to pursue your passions and recharge in any way you would like.
• We provide paid parental leave.
• We provide paid holidays, as well as vacation and sick time.
• Bonus time compensation values your work and efforts.
• Our gift matching program matches annual volunteer hours or monetary donations.
• Team-building activities are offered throughout the year.
• Work where you live; live where you work! Relocation provides the opportunity to explore new communities and cultures.
• You are not moving on your own—the FAST Relocation team coordinates and assists you through each stage of your move.
• Make a difference by driving meaningful and positive change in government agencies.

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FAST is an equal opportunity employer. Voluntary Self-Identification Information is requested for U.S. applicants during the application process. Salary to be determined by the education, experience, knowledge, skills, abilities, and location of the applicant.

Fast Enterprises is committed to the full inclusion of all qualified individuals. As part of this commitment, Fast Enterprises will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact Recruiting@fastenterprises.com.

We will accept ongoing applications for this role. Before you submit any documentation with your application, you can redact information that identifies your age, date of birth, or date of attendance at or graduation from an educational institution.

Pay Range

USD $72,000.00 - USD $76,000.00 /Yr.