Job Description

J.P. Morgan Commercial Investment Bank is a global leader in investment and wealth management, serving institutions, high-net-worth individuals, and retail investors worldwide.

As a Testing Associate , you deliver test plans, accurate testing estimates, draft and execute end-to-end test scenarios, and validate results for internal sign-off to support global change initiatives. You partner with Operations, Product, and Technology to drive process improvements, manage defects through re-testing and closure, and enable the rollout of automated testing solutions. You deputize for the Test Manager as needed, communicate clear updates to team members, leads, and clients, and adapt to evolving methodologies and organizational change.

Job Responsibilities

• Plan and estimate testing by creating test plans and providing accurate estimates during daily scrum calls.
• Define and execute scenarios by drafting, documenting, and running end-to-end test scenarios using Business Driven Development.
• Automate and optimize execution by leveraging test automation tools to improve coverage, efficiency, and consistency.
• Collaborate cross-functionally by partnering closely with Operations, Product, and Technology teams to align requirements and delivery outcomes.
• Improve and syndicate ways of working by identifying opportunities to accelerate and synergize testing processes and socializing enhancements for validation.
• Track and remediate quality issues by monitoring, reporting, and managing defects through triage inputs, re-testing, and closure.
• Report and lead delivery readiness by validating and presenting test results for sign-off, deputizing for the Test Manager in calls/communications, and communicating status clearly while adapting to evolving practices and change initiatives.

Required qualifications, skills, and capabilities

• Financial Services functional and regression testing experience, with strong test scripting and execution capability
• Agile delivery expertise, including defining requirements, documenting user stories, and working effectively in sprint-based delivery
• Structured problem-solving skills to break down complex issues, identify root causes, and drive timely remediation
• Strong stakeholder management and communication skills, with the ability to manage multiple projects/teams and provide clear updates to teams, leads, and clients

Preferred qualifications, skills, and capabilities

• Bachelor’s degree with relevant experience, with project or Agile methodology certification
• Proficiency in Microsoft Word, Excel, and PowerPoint, with working knowledge of Tableau, Alteryx, QlikView, or Xceptor
• Ability to operate effectively in a cross-functional, global team environment and influence outcomes through collaboration and communication
• Demonstrated ability to support automated testing rollout and adapt to change management initiatives and evolving methodologies

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.