Job Description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Service line - Position Title: Consulting – QE AI Test Manager

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity

As a QE – AI Test Manager, you will lead a team of quality engineering professionals to define and execute testing strategies for AI models and systems, including Narrow AI, Generative AI, and Agentic AI.

You will be responsible for ensuring data quality, model validation, and overall testing governance across the AI lifecycle. The role also involves driving AI testing capabilities, managing stakeholders, planning resource requirements, and enabling best practices across engagements.

You will collaborate with global stakeholders and clients to deliver business outcomes while building scalable AI testing competency within the organization.

Your Key Responsibilities

• Define and drive end-to-end test strategy and governance for AI systems
• Lead and mentor QE teams delivering AI testing engagements
• Oversee data validation, model evaluation, anomaly detection, and statistical analysis
• Ensure AI systems meet functional, performance, ethical, and responsible AI requirements
• Establish metrics and KPIs to measure AI system effectiveness and quality
• Manage stakeholder communication across clients and internal teams
• Plan and forecast resource requirements for AI testing engagements
• Drive adoption of best practices, tools, and frameworks across AI testing delivery
• Identify risks in AI models and define mitigation strategies
• Prepare and present testing reports, risks, and progress updates to stakeholders
• Maintain documentation of testing processes, results, and learnings

Skills and attributes for success

• Strong understanding of AI/ML concepts, LLMs, and Agentic AI systems
• Ability to define validation strategies for AI models and systems
• Experience managing global stakeholders and client interactions
• Expertise in test automation tools (e.g., Selenium, Playwright, PyTest)
• Proficiency in Python programming
• Exposure to GitHub Copilot or similar AI-assisted development tools
• Strong understanding of cloud platforms (Azure, AWS, GCP)
• Experience working in Agile environments
• Strong analytical, problem-solving, and decision-making skills
• Excellent communication, leadership, and collaboration skills
• Ability to operate in fast-paced, dynamic environments

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.

Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.

People and Culture In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.

Benefits Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.

How to Apply If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.

Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.

“We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.