Job Description

Posting number: 193357

Department: Aiken Technical College

Division: Student Success and Retention

Job classification: Temporary, Temporary Grant, Time Limited,Non-Regulatory

Posting type: Open

Categories: Administrative Assistant, Clerical & Data Entry, Customer Service, Higher Education, Database Administration

Summary

Position provides administrative support and proctoring services as directed by the Director of Student Success. Monitors progress and operation of scheduled testing and online training programs.

DUTIES AND RESPONSIBILITIES:

• Communicate effectively with customers
• Assist customers with scheduling exams
• Process source documents for testing and online course registration
• Process data entry using Colleague administrative software
• Process and deliver test reports
• Provide high-quality customer service to internal and external customers

Examples of duties

A high school diploma and related clerical experience required. Self-starter with strong customer service skills and ability to communicate with all levels of College personnel, students, business and industry clients is essential. Must be available for scheduling during operational hours. Tests may be proctored on or off campus.

Current Aiken Technical College students are not eligible to work in the Test Center as a Proctor due to test security conflicts.

Qualifications

Associate’s degree is preferred. Strong computer skills including troubleshooting software and hardware issues. Colleague software experience preferred.

Supplemental information

Aiken Technical College is an equal opportunity employer committed to having diversity throughout the College. Any

requests for reasonable accommodation to apply for this position should be directed to Human Resources by calling 803-508-7497, or writing to the above address. Requests for accommodations must be made by the above-stated deadline.

South Carolina is making our Veterans a priority for employment in state agencies and institutions.