Job Description

BE THE DIFFERENCE

At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.

The Opportunity

Join AIA Australia as a Test Manager within the Technology team, where you will lead and govern testing services across a portfolio of strategic technology initiatives. You will play a key role in ensuring the delivery of high-quality technology solutions through effective testing leadership, quality engineering, automation, and AI-enabled testing practices.

Reporting to the Practice Lead - Testing, you will be responsible for managing testing demand, resource capacity, vendor and offshore delivery teams, testing governance, and quality outcomes across multiple projects. You will also contribute to the ongoing evolution of AIA's testing capability by driving automation, continuous improvement, Generative AI adoption, and the transition towards an AI-enabled, agentic-first software delivery model.

This is an exciting opportunity for a testing leader who is passionate about quality engineering, innovation, stakeholder engagement, and building high-performing teams while influencing quality outcomes across both Technology and Business functions.

To Do This Successfully you will

• Lead end-to-end testing delivery across multiple projects and programs within a complex enterprise environment.
• Define and implement testing strategies, governance frameworks, and quality assurance practices aligned to business objectives and risk profiles.
• Manage testing demand, resource planning, workforce capacity, and utilisation across a portfolio of initiatives.
• Lead and coordinate predominantly offshore and vendor-based testing teams, establishing strong governance and accountability frameworks.
• Drive the adoption of quality engineering practices, shift-left testing, and modern automation frameworks to improve delivery speed and quality.
• Champion the use of Generative AI and agentic testing capabilities including test case generation, test data preparation, defect analysis, test automation, and risk-based testing.
• Establish meaningful quality metrics, reporting dashboards, and performance measures to support data-driven decision making.
• Build strong relationships with project teams, technology leaders, architects, delivery managers, vendors, and business stakeholders.
• Proactively identify and manage testing risks, dependencies, issues, and remediation plans.
• Contribute to the continuous improvement of testing practices, tools, processes, and capability development across the organisation.
• Ensure compliance with organisational standards, governance frameworks, and regulatory requirements.
• Mentor, coach, and influence testing professionals while fostering a culture of collaboration, accountability, and continuous improvement.

Successful Applicants will demonstrate

• Previous experience in software testing, including as a Test Manager or senior testing leadership role.
• Proven experience leading large-scale testing functions across complex technology delivery environments.
• Strong experience managing offshore and vendor-based testing teams and delivering successful outcomes through matrix leadership models.
• Demonstrated expertise in testing governance, test planning, estimation, execution management, and stakeholder reporting.
• A deep understanding of quality engineering principles, test automation, and modern software delivery methodologies.
• Experience with automation tools and frameworks such as Playwright, Selenium, and other enterprise testing solutions.
• Practical experience implementing or leveraging Generative AI capabilities within the software testing lifecycle.
• Strong financial, resource, and capacity management skills with the ability to balance competing priorities and delivery deadlines.
• Exceptional stakeholder management, communication, negotiation, and influencing skills with the confidence to engage senior business and technology leaders.
• Strategic thinking and the ability to align testing outcomes with broader organisational objectives.
• A track record of driving measurable improvements in productivity, quality, automation coverage, and delivery performance.
• Relevant tertiary qualifications in Computer Science, Information Systems, Engineering, or a related discipline.
• ISTQB Advanced Test Manager certification or similar professional certification will be highly regarded.
• Experience within insurance, financial services, underwriting, or claims environments will be advantageous.
• A leadership style that reflects AIA's values of Clarity, Courage, Humanity, and a commitment to doing the right thing, in the right way, with the right people.

Why choose AIA:

At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Career development through internal mobility opportunities
• Work for a business helping millions of Australians and make a difference to someone’s life everyday
• Access additional leave days a year to recharge and refresh yourself
• Enjoy wonderful Health and Wellbeing initiatives that support you
• Work with supportive and inclusive managers

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2024 ANZIIF awards by being named Life Insurance Company of the Year.

AIA is different. Are you?

If you want to be part of an organisation that helps people live better every single day, apply via the link.