Encora Inc.

Test Manager

Encora Inc.  •  Kuala Lumpur, MY (Onsite)  •  1 month ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Purpose of this role

We are seeking an experienced IT Project Test Manager to lead and oversee the testing strategy, planning, and execution for complex IT projects. The role requires strong leadership, technical expertise, and the ability to collaborate across cross-functional teams to ensure high-quality deliverables that meet business requirements.

Main Responsibility

1. Test Strategy and Planning
 Define and implement the overall test strategy, test approach.
 Develop detailed test plans, schedules, and resource allocation.
 Identify test objectives, scope, and success criteria.
 Ensure alignment of testing with project timelines and business requirements.
2. Test Execution
 Manage all testing activities, including and not limited to SIT, UAT, Pentest Performance test, Regression test and etc.
 Ensure test environments, tools, and data are properly set up and maintained prior to the testing commencement.
 Work closely with project manager, developers, business analysts, and business users to ensure testing execution can be completed on time.
 Manage and coordinate the entire end to end testing flow across cross functional teams and end users, ensuring seamless execution and consistently high quality deliverables that meet business requirements.
 Communicate risks, issues, and test results to stakeholders in a clear and actionable manner.
 Effectively use test execution metrics such as test case execution rate, pass/fail rate to track progress, identify roadblocks, escalate for decisions and improvements.

3. Defect Management
 Ensure all defects are accurately logged with sufficient detail (steps to reproduce, environment, severity, screenshots/logs).
 Work with business and technical teams to prioritize defect resolution based on business risk.
 Coordinate across various IT team and business stakeholders to ensure timely fixes
 Track defect status (open, in progress, resolved, retested, closed).
 Facilitate defect triage meetings to review and prioritize fixes.

Education

 Bachelor's Degree / Professional Degree in Computer Science/Information Technology or equivalent.

Experience

 Proven experience (5+ years) in software testing, with at least 2 years in a test management role.
 Strong knowledge of testing methodologies, tools, and frameworks (e.g., JIRA, HPALM, automated testing).
 Experience managing large-scale IT projects with complex integrations.
 Priority will be given to candidates with experience or domain expertise in General/Life insurance products
 Experience managing testing in application development projects (web, mobile, enterprise systems).
 Excellent leadership, communication, and stakeholder management skills.

Skills

 Practical knowledge in project management methodologies, such as Waterfall, Agile, and Kanban.
 Advisory skills including ability to analyse, trouble-shoot, support, challenge and advise stakeholders.
 Interpersonal skills and relationship management, including ability to engage, communicate with, influence and negotiate with stakeholders.
 Critical thinking and problem-solving skills.
 Communication skills, i.e. verbal, written and in presentations.
 Good interpersonal and negotiation skills.

Encora Inc.

About Encora Inc.

Encora is a global digital engineering company built for a new era of AI-powered businesses. Forged in Silicon Valley, we grew up serving digital natives who demanded speed, scale, and flawless experiences. Today, we bring that same DNA to enterprises worldwide, enabling speed and hyper-adaptability, moving them further along their quest to become more composable and agile.

With two decades at the convergence of Cloud, Data, and AI, we help organizations move beyond rigid, legacy models to become composable enterprises, through adaptive systems designed to sense change and reconfigure in real time.

More than 9,500 engineers, designers, and domain experts across the Americas, Europe, India, and Southeast Asia give Encora the ability to combine nearshore agility with global scale. Backed by Advent International and Warburg Pincus, we deliver innovation acceleration and modernization across industries, powered by Encora AIVA™, our orchestration platform for AI-native engineering.

We believe the future won’t be built by humans or machines alone, but by human creativity amplified by limitless machine intelligence. At Encora, that’s how we help our clients build fast and adapt faster.

Industry
IT & Software
Company Size
5,001-10,000 employees
Headquarters
Santa Clara, California
Year Founded
Unknown
Social Media