AIA

Test Management, Analyst

AIA  •  Kuala Lumpur, MY (Hybrid)  •  4 hours ago
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Job Description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on.

About the Role

Responsible for planning, coordinating, and executing User Acceptance Testing (UAT) activities to ensure system enhancements and digital solutions meet business requirements and quality standards. Works closely with stakeholders to identify defects, mitigate risks, and support successful implementation.

Job Responsibilities

  • Develop clear and comprehensive User Acceptance Test (UAT) plans, test cases, and test scenarios for digital projects and system enhancements.
  • Review business requirements and functional specifications to ensure test coverage and completeness.
  • Liaise with stakeholders to ensure test environments, test data, and prerequisites are prepared prior to test execution.
  • Execute UAT activities and validate system functionality against business requirements.
  • Analyze test results and identify defects, gaps, and areas of risk.
  • Log, track, and monitor defects through to resolution, working closely with project teams and developers.
  • Perform regression testing to ensure defect fixes and enhancements do not impact existing functionalities.
  • Provide regular updates on testing progress, test outcomes, risks, and issues to stakeholders.
  • Facilitate and coordinate UAT sign-off by ensuring all critical functionalities have been tested and agreed acceptance criteria are met.
  • Review and obtain stakeholder approval for UAT plans, test results, and deployment readiness.
  • Prepare user guides, testing documentation, and training materials where required.
  • Conduct end-user training and support users during implementation and post-deployment activities.
  • Support continuous improvement of testing processes, methodologies, and documentation standards.

Minimum Job Requirements:

  • Bachelor's Degree in Information Technology, Computer Science, Business Information Systems, or related disciplines.
  • Minimum 3-5 years of experience in software testing, quality assurance, User Acceptance Testing (UAT), or related roles.
  • Proven experience in executing end-to-end UAT activities for system enhancements and digital projects.
  • Strong understanding of software testing methodologies, test planning, test execution, and defect management processes.
  • Experience creating UAT test plans, test cases, test scripts, and testing documentation.
  • Familiarity with Software Development Life Cycle (SDLC) and project delivery methodologies.
  • Experience working in Agile, Scrum, Waterfall, or hybrid environments.
  • Knowledge of defect tracking and collaboration tools such as Jira, Azure DevOps, Confluence, or equivalent.
  • Strong analytical, problem-solving, and attention-to-detail skills.
  • Excellent communication and stakeholder management skills.
  • Ability to manage multiple testing activities and deliver within tight timelines.
  • Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
  • Experience in the insurance, financial services, or banking industry will be an added advantage.
  • Professional certifications in software testing (e.g., ISTQB) will be an added advantage.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

AIA

About AIA

AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.

The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$328 billion as of 30 June 2025.

AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 43 million individual policies and over 16 million participating members of group insurance schemes.

AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.

(1) Hong Kong SAR refers to the Hong Kong Special Administrative Region.

(2) Macau SAR refers to the Macau Special Administrative Region.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Central, HK
Year Founded
Unknown
Website
aia.com
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