Contact Center Services

Test Engineer/Performance Testing

Contact Center Services  •  $55 - $65/hr  •  Plano, TX (Onsite)  •  1 hour ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Summary

We’re looking for a performance test engineer to build and run load, stress, soak, spike, and endurance tests for applications, APIs, and backend services. The role centers on k6 (first priority) and JMeter (second), and includes analyzing results, finding bottlenecks, and integrating performance testing into CI/CD pipelines. Candidates need 5 to 12 years of overall experience, including 3 to 5 years with k6.

Responsibilities

  • Build and maintain performance test scripts in k6 and JMeter
  • Run load, stress, soak, spike, and endurance tests
  • Test applications, APIs, and backend services
  • Analyze response times, throughput, error rates, CPU, memory, and other metrics
  • Identify bottlenecks and work with engineering teams to troubleshoot
  • Define performance goals and success criteria
  • Write performance test reports
  • Support benchmarking and capacity planning
  • Integrate performance tests into CI/CD pipelines

Required Qualifications

  • Bachelor’s degree in Computer Science
  • Strong hands-on experience with k6 and JMeter
  • Strong performance testing experience, including designing and executing load, stress, endurance, and scalability tests
  • Experience testing APIs and web applications
  • Understanding of HTTP/HTTPS, cookies, sessions, headers, and authentication
  • Ability to analyze logs, metrics, and monitoring data
  • Scripting skills in JavaScript, Groovy, or Python
  • Familiarity with Jenkins, GitLab CI, or Azure DevOps
  • Strong communication and analytical skills

Preferred

  • Experience with AWS, Azure, or GCP (any cloud is acceptable)
  • Knowledge of Kubernetes and containerized applications (e.g., EKS)
  • Experience writing code in Java or Python

Compensation: $55.00 - $65.00 per hour

About Us

The company is passionate about CX. The collective experiences in leadership roles across firms enable CCS to bring passion, perspective, data-driven decision making to guide, advise, and support organizations throughout their CX journey.

  • We are a “people” company.
  • We are a flat organization.
  • We believe the best idea win.
  • We believe in radical truth.
  • We attract strong-minded people with fierce intellect.

Mission Statement:

CCS is recognized as a leader in the Contact Center space. Our longstanding history and industry-leading position speak to our success in providing CX solutions centered around the leaders in contact center solutions and strategic technology partners that empower organizations to actualize ROI and sustain a truly competitive advantage in a fast-changing CX environment.

Contact Center Services

About Contact Center Services

We recruit people with true integrity, who genuinely share our values, and who treat every assignment as another step toward building long-term relationships,

CCS is recognized as a leader in the Contact Center and telephony spaces. Our longstanding history and industry-leading position speaks to our success in providing contact center solutions to organizations to actualize ROI and sustain a truly competitive advantage in a fast-changing market.

Industry
IT & Software
Company Size
1-10 employees
Headquarters
Greater Los Angeles, CA
Year Founded
2007
Social Media