Job Description

Join Milestone and help us shape the future of video technology.

Impact & Purpose

Ready to make an impact? In this role, you’ll have the opportunity to test industry-leading video management software used by organizations around the world to protect people, assets, and operations.

Location

We are looking for a Test Engineer, based in Sofia, Bulgaria (hybrid mode of working)

As a Test Engineer you will play a key role in delivering high-quality software by testing new features, investigating issues, validating integrations, and ensuring products perform reliably in real-world environments. You will collaborate across teams to identify quality risks early, improve testing practices, and contribute to the continuous enhancement of our video technology solutions.

What You Will Do

• Review product requirements and participate in feature discussions to identify quality risks early in the development process.
• Design, develop, and execute manual test cases for new features, bug fixes, and integrations.
• Perform functional, regression, exploratory, integration, and performance testing.
• Verify compatibility and interoperability between Milestone products and third-party devices and systems.
• Validate support for newly integrated cameras, video servers, and other security devices.
• Investigate software issues through log analysis, troubleshooting, and collaboration with developers.
• Analyze system behavior and network communication to identify defects and verify expected functionality.
• Report, track, verify, and retest defects throughout their lifecycle.
• Create and maintain test plans, test cases, test documentation, and contribute to the team’s testing strategy.
• Support the development and maintenance of automated tests and testing tools.
• Collaborate closely with developers, product owners, support teams, and other stakeholders to ensure high product quality.
• Identify and drive improvements in testing processes, tooling, efficiency, and test coverage.
• Support and guide less experienced team members through knowledge sharing and collaboration.

What You Bring to The Team

• Bachelor's degree in Computer Science, Software Engineering, or equivalent practical experience.
• 2+ years of professional experience in software testing or quality assurance.
• Experience designing and executing test cases and test plans.
• Understanding of software development methodologies and QA processes.
• Experience investigating and reproducing software defects.
• Knowledge of networking fundamentals, including IP networking, TCP/UDP communication, and basic network troubleshooting.
• Ability to work independently and collaborate effectively within a cross-functional team.
• Good written and spoken English communication skills.

Nice to have

• Experience with test automation frameworks and automated testing.
• Experience with CI/CD pipelines and modern development practices.
• Experience with compatibility, interoperability, or integration testing.
• Familiarity with network analysis and troubleshooting tools such as Wireshark.
• Knowledge of networking and media streaming protocols, including TCP/IP, UDP, RTP, and RTSP.
• Familiarity with video codecs and streaming technologies such as H.264, H.265, MJPEG, and MPEG-4.
• Experience working with virtual machines and virtualized environments.
• Experience testing hardware-integrated products, device drivers, or embedded systems.
• Experience performing performance, stability, or reliability testing.

How You Will Make a Difference

• You have strong problem-solving and analytical skills.
• You have effective communication and collaboration skills.
• You have a strong analytical and problem-solving mindset.

About the Team

You'll join a team focused on supporting and evolving core areas of the XProtect platform.

The team works closely with Product Management, Customer Support, and engineering organizations across Milestone to deliver high-quality solutions that improve stability, reliability, deployment, upgrade experiences, and customer success.

How We Support You

• Individual development plans aligned with your career goals
• Access to training, learning resources, and certifications
• Flexible working arrangements
• Supportive leadership and regular feedback
• Opportunities for cross-functional and cross-regional collaboration
• Social activities and spaces to connect with colleagues

What We Offer

• Hybrid-friendly/flexible way of working
• 25 days’ vacation
• Employer covered luxury health and dental packages
• Transportation benefits
• Compliments gift card
• Food vouchers
• Multisport card covered by the employer
• Employee Assistance Program supporting mental, financial and legal topics

Hit the Apply button and submit your CV in English today.

About Us

Milestone Systems is a leading provider of data-driven video technology software. Our portfolio includes XProtect video management software, Arcules video surveillance as a service, and BriefCam analytics. We amplify what organizations of any size can see, do, and achieve with video. Guided by our People First mindset—freedom, inclusion, and togetherness—we always consider our employees, partners, and communities in everything we do.