Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.
The Mission
Every payment terminal we ship goes through your hands first. You're the voice of the very first customer — the one who finds the edge cases, breaks the assumptions, and raises the flag before it matters most. Your work directly shapes the quality and reliability of products used by merchants across the globe.
Your Journey at Ingenico — Two Phases, One Clear Path:
Phase 1 · Alpha Testing (from day one, lab-based) You'll work closely with R&D to stress-test our PoS terminals and payment solutions before they ever leave the building. → Design and execute manual & automated test plans → Hunt down bugs, reproduce them, and document everything → Manage Jira tickets and track issues end-to-end → Deliver detailed reports in weekly quality reviews
Phase 2 · Beta Testing (after 6–12 months, out in the field) As your product knowledge deepens, you'll take your mission out of the lab and into real merchant environments. → Deploy and install PoS terminals on-site → Configure solutions for each unique merchant use case → Be the on-call expert when things go sideways → Collect field logs and data to feed R&D improvements.From the beta phase, on-call support will be required, as the service runs 7 days a week (8:30 a.m. – 10:00 p.m.), including phone support and occasional on-site interventions within a 50 km radius of Valence.
What You'll Bring
Technical skills: Networks (Ethernet, Wi-Fi, GPRS, DHCP, Firewall) · Test tools (Jira, Xray/Testlink) · Test automation · Power BI / databases · Payment process knowledge · Root cause analysis
The mindset we're looking for: You're naturally curious — you always want to know why You're methodical, autonomous, and equally comfortable working alone in a lab or troubleshooting face-to-face with a merchant. Adaptable, assertive, and a clear communicator.
Profile
Let's build the future of payments — together.
Join a global team shaping how millions of merchants accept payments every day. Your fingerprints will be on every terminal we ship.
As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.
Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
We want to adapt our processes and create a safe work environment that welcomes everyone.
To learn more about what it's like working inside Ingenico, follow us on LinkedIn
Ingenico is the global leader in payment acceptance and services. We support our customers, and their customers to do more with payments. Active in 32 countries, with over 3,000 employees we have been at the forefront of the commerce landscape for over four decades. With tens of millions of payment devices deployed worldwide, powered by over 2,500 apps, the company is servicing the needs of millions of consumers every day. Through our advanced integrated solutions and network of partnerships, we simplify the world of payments and bring value added services to move commerce forward.
