Job Description

What you'll do:

Pre-UAT:

• Understands application business areas and requirements, analyses/clarifies requirements, system specifications and operation design flow.
• Prepares the test strategy, defines the test scope, approach and objectives, also the pre-requisites and pre-conditions for testing.
• Calculates the test efforts, defines the test activities, priorities and test execution schedules.
• Designs and develops test scenarios, test cases with associated test data requirements.
• Maps the scenarios/cases to user stories/requirements using the Requirement Traceability Matrix to ensure sufficient test coverage for all business requirements and acceptance criteria.
• Presents and secures signoff on the test strategy, test plan, test scenario and test cases.
• Conducts the UAT readiness check to ensure the UAT environment, user access and other pre-requisites are ready before the commencement of UAT.

During UAT:

• Executes test cases, records test results, captures test evidences using the pre-defined test management tools/process.
• Identifies, captures and raises defects by providing the details for IT investigation and defect reproduction.
• Manages/Reports the UAT execution status and progress, conducts the defect triage calls and monitor defect fixes for retesting, highlights any risks/issues/blockers for mitigation and resolution.
• Work with IT and developers to have defects/issues addressed and retested.

Post UAT:

• Documents test results and ensure all test evidences are uploaded into the specified JIRA/QC/Confluence pages.
• Prepares and circulate the UAT Completion Certificate for signoff.
• Conduct the UAT Test Evidence Walkthrough session by presenting test outcomes/results for UAT signoff.
• Participates and provides feedback in the project retrospective or post implementation review sessions.
• Work with Test Leads and Test Manager for continuous improvement of testing methodology.
• Participate in the team engagement to share best practices, lessons learned and improvement opportunities after each project completion.

Qualifications:

• 3 years and above of experience in managing and conducting end to end User Acceptance Test for small to medium size banking related projects.
• Good banking domain knowledge in Loans/Mortgage/Cards/Deposits, Distribution channel (eg. Contact Centre, Internet Banking, Mobile Banking), Wealth and Insurance products.
• Experience in managing and executing user acceptance testing, both in an Agile and Waterfall delivery environment.
• Extensive hands-on experience in planning, testing, and defect tracking skills including using a variety of tools such as Quality Centre, JIRA, Confluence.
• Understand application business area and application requirements, specifically in the banking environment.
• Familiar with test-program concerns including test-data management, testing policy, risk and issue reporting and resolution, test design and test development.
• Good knowledge of testing life cycle and proficient in working with test tools.
• Experience in working with diverse teams of different work streams.
• Knowledge and experience on test management and practices.
• Analyst with relevant experience in the coordination and execution of SIT and UAT for multi phased project, preferably in using Agile practice.
• Ability to read/type and speak in Chinese is crucial - Mandarin and Cantonese.