Job Description

Tangentyere Council
Aboriginal Corporation (TCAC) is a community controlled Public Benevolent
Institution delivering human services and social enterprise activities for the
benefit of Aboriginal people from the Alice Springs Town Camps, urban Alice
Springs, and Central Australia.

Tangentyere Employment Services
(TES) delivers the Remote Australia Employment Service (RAES) for Alice Springs
Town Camps, outstations in the region, and Amoonguna, and the Municipal and
Essential Services program which undertakes required services for common areas
across all Alice Springs Town Camps.

The position is responsible for
assisting jobseekers to find sustainable employment. You will assess job
seeker’s individual needs, develop tailored job plans, and provide support
services such as skills training, job search assistance. You will connect each
person with the right employers, and services available in the community to
meet their identified needs. As part of this role, you will

• ·Assess job seeker needs by evaluating individual
  skills, experience, and barriers to employment, as well as detailing their
  aspirations and goals.
• ·Create customised job plans that outline the
  steps required to secure employment, including training, work experience,
  overcoming vocational and non-vocational barriers and linking them to other
  support services
• ·Help job seekers with job search assistance,
  resume development, and interview skills training, to prepare them for the
  workforce.
• ·Keep accurate records of interactions with job
  seekers and ensuring compliance with RAES guidelines.

Cultural activities, work
experience, training, mentoring, and activities that support the economic
development of the community, may also be part of a job seekers employment and
participation.

The TES Service Model is designed
to maximise job seekers’ choice and control of their pathway to employment. The
Case Management Consultant supports the job seeker to navigate their pathway,
drawing on the range of resources and connections in our wrap around model and
using a strengths-based assessment approach.

As part
of your role, you will be working with children, people with a disability and
people who are vulnerable. It is your obligation to always ensure their safety
and report any concerns in line with our duty of care obligations. We have zero
tolerance when it comes to abuse of any kind and will take disciplinary action,
including and up to termination of employment, should we determine that abuse
has taken place or there has been a failure to report any suspected or alleged
abuse.

Responsibilities

• ·Ensure the delivery of high-quality RAES program
  services.
• ·Manage a caseload of job seekers and maintain
  records of services provided.
• ·Undertake assessment of a jobseeker’s strengths
  and barriers to employment and work with job seeker to develop an Individual
  Job Plan.
• ·Monitor job seekers’ participation and
  progression in their activities through fortnightly/monthly contacts.
• ·Collaborate with colleagues to identify job
  seekers and place them into training, work experience and job opportunities.
• ·Assist with achieving quality management
  objectives across the organisation.
• ·Assist with achieving safeguarding objectives
  across the organisation.
• ·Assist with achieving compliance objectives
  across the organisation.
• ·Other reasonable duties as required.

Qualifications and Selection Criteria

Required

• ·Good knowledge of Australian Government
  Employment Services in general and detailed knowledge of the RAES Program
• ·Demonstrated ability to effectively manage a
  client caseload, develop employment/participation pathway plans, monitor
  participation, and achieve sustainable employment for job seekers
• ·An understanding of the barriers to employment
  and the effects of unemployment on job seekers
• ·Well-developed computer skills and experience in
  recording services in an online database and Microsoft 365 programs
• ·A detailed knowledge of local industries and
  their skills needed, employers, and employment opportunities in Central
  Australia
• ·Ability to work constructively with employers,
  registered training organisations, community services and other stakeholders to
  increase opportunities for job seekers.
• ·Current NT Drivers Licence, NT Working with
  Children (Ochre) Card, satisfactory Police Check.

Desired

• ·Current First Aid Certificate, or ability and
  willingness to attain.
• ·An understanding of Aboriginal culture as well
  as a broad range of contemporary issues affecting Central Australian Aboriginal
  people.