Job Description

Tangentyere Council
Aboriginal Corporation (TCAC) is a community controlled Public Benevolent
Institution delivering human services and social enterprise activities for the
benefit of Aboriginal people from the Alice Springs Town Camps, urban Alice
Springs, and Central Australia.

Tangentyere Employment Services
(TES) delivers the Remote Australia Employment Service (RAES) for Alice Springs
Town Camps, outstations in the region, and Amoonguna, and the Municipal and
Essential Services program which undertakes required services for common areas
across all Alice Springs Town Camps.

The position is responsible for providing culturally
sensitive and practical day to day support to Jobseekers engaged with
Tangentyere Employment Services (TES). The role assists Jobseekers to
participate in employment related activities by facilitating referrals,
engagement, transport to and from appointments, and timely follow up on
non-attendance. Working across TES, the CLO contributes to meeting performance
outcomes by supporting Case Managers, Administration and Management with daily
operational tasks and Jobseeker engagement needs. The position plays also plays
an important frontline role in service delivery by maintaining accurate
jobseeker records within ECSN and supporting the Remote Australia Employment
Services (RAES) program.

As part of your role, you will be
working with children, people with a disability and people who are vulnerable.
It is your obligation to always ensure their safety and report any concerns in
line with our duty of care obligations. We have zero tolerance when it comes to
abuse of any kind and will take disciplinary action, including and up to
termination of employment, should we determine that abuse has taken place or
there has been a failure to report any suspected or alleged abuse.

Responsibilities

• · Provide support to Employment Services Team.
• · Support and engage Jobseekers.
• · Maintain accurate records.
• ·Maintain Tangentyere Council vehicles.
• ·Assist with achieving quality management
  objectives across the organisation.
• ·Assist with achieving safeguarding objectives
  across the organisation.
• ·Assist with achieving compliance objectives
  across the organisation.
• ·Other reasonable duties as required.

Qualifications and Selection Criteria

Required

• ·Identify as an Aboriginal and/or Torres Strait
  Islander person.
• ·Reliable, punctual, and be able to maintain
  professional conduct at all times.
• ·Strong interpersonal, written and verbal
  communication skills, with the ability to maintain confidentiality.
• · Good organisational and administrative
  skills, with the ability to provide accurate records.
• · Ability to use email and web‑based
  applications.
• · Ability to work cooperatively in a cross‑cultural
  environment and maintain positive working relationships.
• ·Ability to provide operational support across
  all employment services teams.
• ·Current NT Drivers Licence, NT Working with
  Children (Ochre) Card, satisfactory Police Check, and proof of full (3)
  vaccination against COVID-19.

Desired

• ·Experience working in and knowledge of
  Employment Services Industry Systems.
• ·Current First Aid Certificate, or ability and
  willingness to attain.
• ·An understanding of Aboriginal culture as well
  as a broad range of contemporary issues affecting Central Australian Aboriginal
  people.