Job Description

At Libbey, we are MAKERS. No matter what you do at Libbey, you contribute to the making of the finest glass and tabletop products in the world. At Libbey, your valuable impact makes a difference and together we live our legacy while shaping our future to win as one!

LIBBEY: For Makers, By Makers. Since 1818!

The Territory Sales Manager will be responsible for leading and driving all foodservice sales initiatives, within the Southern California/San Fernando Valley territory. This includes new business development, sales pipeline maintenance and account management/expansion of existing foodservice accounts. The Territory Sales Manager will be responsible for building and maintaining strong business relationships, offering outstanding customer service, and successfully selling Libbey’s marketing programs, products and promotions at the distributor and end user level. Libbey is looking for highly motivated sales professionals, with effective virtual office skills and experience.

The Territory Sales Manager role is an excellent opportunity for an enthusiastic, savvy and results-oriented individual to positively impact growth with one of the largest tableware suppliers worldwide. If you have a passion for winning, we want you on our team!

RESPONSIBILITIES
• Technical and functional subject matter expert responsible for planning, coordination, requirements gathering, business analysis, project monitoring, project status reporting, and development and implementation of small to medium business solutions.
• Independently develop an annual territory sales plan, to achieve and exceed planned sales targets.
• Drive successful development of new business opportunities.
• Successfully maintain and grow territory business with existing customers, primarily at the end user level
• Collaborate with customers and the sales leadership team to develop business plans and targets for foodservice growth.
• Successfully utilize technology to manage customers and prospects and provide feedback for continuous improvements (CRM database and other sales pipeline planning and review tools).
• Coordinate and execute sales efforts to integrate with Libbey marketing activities, such as product launches, promotions, advertising, merchandising, etc.
• Work cohesively with internal teams to communicate customer requirements and opportunities (product and service opportunities, special developments, competitive information, or feedback gathered through field activity)
• Partner with other sales team members, engineering, new product development, and other departments, to achieve company goals and meet customer needs.
• Collaborate with Libbey Customer Service to proactively resolve any issues immediately.
• Train customers on Libbey products and range of value-added services.
• Submit credible, accurate forecasts of monthly sales volume, based on customer business plans, inventory builds, product mix and growth objectives.
• Participate in customer trade shows and sales meetings, assist with payment collections, address service and shipping related concerns, etc.
• Lead, influence and empower the organization to fulfill our purpose (living our legacy, shaping our future, and winning as one).
• Cultivate a diverse and inclusive culture where associates can thrive, make us better and fuel ideas/innovations to ensure our long-term success.

REQUIREMENTS & QUALIFICATIONS
• High school diploma required; bachelor’s degree preferred (equivalent experience to be considered).
• 3-5 years of direct selling experience in the foodservice and/or hospitality industry, preferred.
• Forecasting and business planning experience.
• Strong negotiations skills and ability to persuade and influence others.
• Ability to develop and deliver compelling business presentations.
• Strong communication and organization skills.
• Ability to travel 40%. This requires a valid driver’s license and clean driving record.
COMPETENCIES FOR SUCCESS
• Take Control: ask for the direction and support you need to attain mastery of your objectives and ownership of your professional development.
• Be Engaged & Committed: lean in to learn, engage, and contribute, resulting in increased performance and personal satisfaction from your work.
• Be Accountable: hold yourself responsible for achieving your goals and successfully executing against the organization's initiatives.
• Continuous Improvement Mindset: Act with curiosity, proactively identifying and implementing changes to enhance work processes and outcomes. Consistently seek opportunities to improve efficiency, quality, and overall effectiveness.
The base salary range for this position, in this market, is typically $80,000-110,000. In addition to base salary, this position is eligible for a 20% target sales incentive plan, car allowance, mileage reimbursement, company cell phone and laptop. Libbey also offers a comprehensive healthcare benefits package, 401(k) with company matching and generous Paid Time Off.

Libbey is an Equal Employment Opportunity (“EEO”) Employer.
We are committed to an inclusive workplace, free of harassment and discrimination.