Function

Emerging Mobility Business Unit

Pay Band

E4 to M2

Role

As a TSM, you'll report to Lead-Zonal Sales/ASM and will be a part of EMBU

A purpose driven role for you

To effectively achieve Business Volumes and enhance Customer Experience through various SOP’s laid down by company {conducting various sales promotional activities, appointing network in untapped potential areas, proper implementation of Dealer Sales Process Management (DSPM), timely funds review & collection, Manpower availability & training} thereby ensuring customer satisfaction, business sustenance, profitability & growth

A Day in the life

Achieve the Volume Targets assigned to the Territory on Monthly, Quarterly and Yearly basis.

Ensure that all the Retail points like Experience Centers and Pop- Up stores are up-to-date as per the SOP including Aesthetics, Digital assets etc.

To Plan Stock at Dealer Warehouses for Deliveries/ Display/Test rides

Ensure Good Customer Experience and CSAT Scores at every touch point with the customers viz. Experience Centers, Pop-Up Stores and Dealerships.

Effectively Leading a big team both on Company Rolls and/or Third Party Role and/or Dealership Role pertaining to the assigned Territory; Hiring the Retail Manpower; Ensure that the Team is fully Trained (On Product, Process and Infra) on a regular basis and scoring Minimum Threshold in monthly assessment

Ensure the Compliance of Sales Process both in Physical as well as Digital journeys

Ensure that every Assigned Dealer is in a good financial conditions; Running the show with optimum working capital

Maintain Good relationship with financiers and Insurance Companies to ensure a seamless customer experience.

Conducted all the BTL Activities/ Local Campaigns as and when required by the Company.

Academic Qualification & Experience

B.tech and/or full time MBA

5+ years of relevant experience from EV 2 Wheeler industry (Having highest preference) or from Automobile Vehicle Sales or really good candidates with Sales Experience from other industries as well.

Technical Skills/Knowledge

MS Office

Behavioural Skills

Good communication skills

InterpersonalSkills

Analytical/ Negotiation skills

What will it be like to work for Hero

As the world’s largest manufacturer of motorcycles and scooters for the last 22 years, Hero is where you will get to work with the brightest innovators, passionate about being the best in what they do. You will become a part of India’s proudest legacy, a brand that is celebrated by 110 million Indians and is now taking over the world with its manufacturing superpower. If you are someone who dreams big and goes after their dreams with absolute conviction, Hero is your place to be. At Hero, we are building a cutting-edge future of mobility, pushing frontiers of innovation and aiming for the very best. Choose to be with the best, choose to be your best.

About Hero

Headquartered in New Delhi (India), Hero MotoCorp is the world's largest manufacturer of motorcycles and scooters for 22 consecutive years. We are at the forefront of developing modern, technologically superior and eco-friendly mobility solutions for its millions of customers around the world.

Hero MotoCorp has rapidly transformed into a true multinational organization with a presence in 47 countries across Asia, Africa, Latin America and the Middle East.

We have achieved the coveted milestone of 110 million cumulative production and sales since inception. Aligned with its Vision “Be the Future of Mobility”, Hero MotoCorp plans to achieve its next 100 million sales by 2030.

We have a globally benchmarked manufacturing and Research & Development (R&D) ecosystem that is spread across global geographies. Its R&D facilities are located in India and Germany - the Centre of Innovation and Technology (CIT) at Jaipur, India, and the Tech Centre Germany (TCG), near Munich. Hero MotoCorp’s eight ‘green’ manufacturing facilities are spread across India (6), Colombia (1) and Bangladesh (1).

Hero MotoCorp is the pre-eminent leader in the Indian two-wheeler market. It is the only motorcycle manufacturing company listed in Dow Jones Sustainability Index.

In 2022, Hero MotoCorp launched a separate brand for emerging mobility solutions, including Electric Vehicles (EV) - VIDA, Powered by Hero. VIDA has commenced sales of VIDA V1 – its first EV – in India and plans to launch the product in global markets.

We are one of the largest global corporate promoters of multiple sporting disciplines. Hero is globally associated with golf, football, field hockey, cricket and motorsports. Hero MotoSports Team Rally is one of India’s flag-bearers in global rally racing. The iconic golfer Tiger Woods is Hero MotoCorp’s Global Corporate Partner.

Read more about us.

Be with the best. Be your best. Catch-up on all our latest openings

Recruitment assessments – We at Hero are equal opportunity employer and committed to a policy of treating all its employees and job applications equally. Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.