Job Description

+ Job Description

·Lead and develop members of your team utilizing the tools and processes developed by HR

·Ensure that the leadership and development of the people in your team is
given sufficient time and focus

· Proactively act as a coach and mentor to your team to enable them to
improve their skills and knowledge

· Identify and resolve employee/team problems and conflict

· Support in the recruitment of suitable people for your team and the
company as a whole

·Act as a ‘subject matter expert’ in your area of expertise, sharing that
knowledge on Sales Operations to your team & colleagues

· Ensure you continue to develop your knowledge and expertise through your
own ‘personal career development’ and utilizing training and development
offered by company

· Act as an advocate of the company, promoting it internally and
externally. This includes creating and managing any social media to share, like
and comment on the company’s published content.

· Direct, motivate, & support professional sales team to accomplish
their objectives

· Manage sales activities and daily sales deal status in Odoo-CRM,
expenses reporting, and cross-functional reporting (Such as Stock, Service,
BPO, etc.) with own area of responsibility. Grow network with own area of
responsibility

· Accountable for ensuring all RMA’s policies and procedure are follow
within the showrooms and/or responsible area.

· Advise sales team through the sales process, including but not limited
to prospecting -> closing area

· Coach and mentor sales team on the following topics; including but not
limited to needs, features & benefits, closing deals, time and territory
management, negotiating, product knowledge, and productivity improvement

· Create and monitor annual sales department benchmarks and budget, in
alignment with the organization’s financial and operational objectives

· Ensure customer satisfaction. Work with the sales team to know the
customer’s current and future expectations (Customer Talk) and work with all
departments to resolve customer concern/issue.

· Lead the sales team to effectively understand and use manufacturer’s
products and programs to attain acceptable market share levels.

· Foster an engaged work environment within the locations, encouraging
accountability, open communication, teamwork, and a commitment to serving the
customer.

· Ensure that the company/location reputation and image in the community
is consistent with RMA/AED Integrated Core Values, and that business
relationships with all stakeholders are not compromised

· Responsible for ensuring that sound and safe business practices and
processes are implemented and continuously improved to effectively and
efficiently achieve ethical business objectives

· Perform all other duties as assigned by management in a professional and
efficient manner.

· Full responsible for P & L of own department/area of responsibility

· Manage costs at reasonable levels and in line with Budget

· Actively advise any concerns related to profitability of Sales
Department

· Report to DGM/GM

· Meet with Aftersales, Marketing, and other Sales Dept, regularly to
evaluate inter-departmental concerns on skills and performance required for
each individual for improvement

· Closely liaise with RMA Group on policy matters

· Maintain active relationships with key OEMs as required

· Develop and maintain good relationships with customers, business
partners, networking people, government and private sectors

· This position is based in Phnom Penh Office, or any of AED branches, and
required to travel (>60%) to visit and support sales team in provinces of
responsibility, require regular routine calendar and respond to urgent needs as
per business operation’s requirement

· Hold valid Driving License

+ Job Requirement

· Bachelor degree level
in Business Managementor related
fields, especially Agriculture business

· Minimum of 4 years of
experiences in Sales or related field

· Record in successfully
running Sales Dept. or related field

· Have good knowledge in
Agriculture and/or Heavy equipment

· Ability to lead,
training, and coach subordinate well

· Listening,
Understanding and Responding

· Mentoring, Coaching
& Performance Management

· Knowledge of business
Environment

· Achievement

· Excellent written and
verbal communication skills

· Excellent presentation
and facilitation skills

· A person of good
character – someone in whom the owner/manager can place full trust and
confidence

· Ability to use MS
office applications – Power Point, Word, Excel & Outlook

· Ability to build
relationships with internal and external partners

· Excellent organization
skills – able to prioritize