Job Description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Cranial & Spinal Technologies (CST) operating unit partners with healthcare professionals to advance spine and cranial surgery through spinal implants, enabling technologies, navigation, and robotics. Within CST, this role sits in the Spine business and is responsible for driving sales growth and clinical adoption of a market-leading spine portfolio across a defined Queensland territory.

Based in Brisbane, Queensland, the Territory Manager supports customers across the Brisbane metropolitan region, including major public and private hospitals. The position offers a flexible work arrangement, with time spent across customer sites, operating theatres, and home-based administrative activities. Regular travel throughout the assigned territory is required, along with occasional attendance at training programs, customer education events, and after-hours clinical support activities.

As a Territory Manager, you will be responsible for growing the Spine portfolio across a defined territory while providing clinical and technical support to surgeons and healthcare teams. This role combines sales execution, customer relationship management, case support, and product education to drive adoption of spine technologies and support positive patient outcomes.

Primary Responsibilities

• Develop and execute territory plans to achieve sales targets and expand market share within the Spine portfolio.
• Build relationships with spine surgeons, neurosurgeons, orthopaedic surgeons, nursing leaders, theatre teams, and hospital decision-makers.
• Provide clinical support and technical expertise during surgical procedures and product evaluations.
• Deliver product training, in-services, and education programs for surgeons, registrars, nurses, radiology teams, and other healthcare professionals.
• Drive adoption of new spine technologies through customer engagement, clinical evidence, and solution-based selling.
• Manage sales opportunities, quotations, forecasting, and customer follow-up activities across the territory.
• Gather and communicate market intelligence, customer insights, and competitive information.
• Maintain advanced product knowledge and collaborate with cross-functional teams to support business objectives.

Required Qualifications

• High School Diploma and 8+ years' relevant sales or clinical experience OR Associate's Degree and 6+ years' relevant sales or clinical experience OR Bachelor's Degree and 4+ years' relevant sales or clinical experience.
• Experience within spinal implants, neurosurgery, orthopaedics, or other surgical-focused medical device portfolios.
• Experience supporting surgical procedures and delivering technical product training and customer education.
• Ability to travel throughout the assigned territory and attend customer meetings, training events, and conferences.
• Valid driver's licence.

Preferred Qualifications

• Bachelor's degree in Biomedical Engineering.
• Minimum 2 years' experience in the Spine market.
• Experience working with surgeons and operating theatre teams to support technology adoption and procedural success.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

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