Job Description

Territory Manager - Southern Africa

Key Responsibilities

• Lead execution of territory-specific sales and marketing strategies aligned with The Companys objectives.

• Own P&L management across all stores in the region, identifying revenue enhancement and cost reduction opportunities.

• Analyse sales performance, labour efficiency, and operational dashboards to identify trends and activate improvements.

• Deliver insightful reporting to stakeholders, translating metrics into clear action plans.

• Execute demand forecasting and stock planning to ensure product availability while minimizing waste.

• Ensure local store marketing campaigns resonate with communities and drive foot traffic.

• Identify, negotiate, and secure new site developments or expansion opportunities.

• Build strong landlord relationships, managing lease terms and renewal strategies proactively.

• Maintain exceptional food safety, service standards, and operational compliance.

• Coach and mentor Franchisee and store managers on leadership, performance, and The Company-specific KPIs.

• Benchmark competitive activity and adjust tactics accordingly.

Skills & Qualifications

• 5+ years of proven experience in QSR or multi-unit food service.

• Strong commercial acumen, especially in P&L ownership and financial management.

• Proficiency in Microsoft Office and QSR reporting platforms.

• Advanced communication and leadership skills.

• Expertise in demand planning, inventory control, and waste reduction.

• Experience in site development and lease negotiation.

• Areas (Zimbabwe, Lesotho, Namibia, Swaziland/Eswatini)

Personal Attributes

• Energetic, hands-on leader.

• Strategic thinker with strong analytical skills.

• Adaptable, resilient, and solution-oriented.

• Collaborative with a passion for developing others.