Job Description

At PizzaExpress, great food is just the start. It’s our people, our passion and our purpose that make the real difference.

We’re looking for a Territory Manager to lead, inspire and grow a portfolio of restaurants – helping our General Managers and teams deliver brilliant experiences, strong commercial results and unforgettable moments for our guests.

This is a role for a people‑first leader who loves the buzz of restaurants, thrives on accountability and knows how to balance commercial thinking with genuine care.

What you’ll be doing

As a Territory Manager, you’ll have full ownership of performance across your patch, acting as a coach, role model and business partner to your restaurants.

You’ll:

• Lead, inspire and develop General Managers and restaurant leadership teams to be at their very best
• Drive commercial performance, balancing sales growth, cost control and profitability
• Champion outstanding guest experience, always raising the bar on quality and consistency
• Embed PizzaExpress standards, values and ways of working across your territory
• Build strong succession plans and spot talent, supporting future career development
• Use data and insight to identify opportunities, prioritise actions and improve results
• Work closely with central teams including Operations, People, Marketing and Finance
• Be visible, present and hands‑on – supporting restaurants where it matters most

What you’ll bring

• Proven experience leading multiple sites in a fast‑paced hospitality or retail environment
• Strong commercial acumen with a track record of delivering results
• A coaching leadership style – you develop people, not just performance
• Excellent communication skills and the confidence to challenge constructively
• The ability to prioritise, make decisions and stay calm under pressure
• A values‑led mindset that aligns with how PizzaExpress shows up every day

Why PizzaExpress?

Because we’re serious about being Fun, One Team, Community‑driven, Unique & Authentic, and Simple in how we lead.

You’ll have the freedom to shape your territory, the support of a passionate central team and the chance to make a genuine impact on people’s careers, restaurants and experiences – all while working with a brand people genuinely love.

If you’re ready to lead boldly, develop brilliant teams and help shape the future of PizzaExpress, we’d love to hear from you.