Job Description

Position: Territory Account Manager

Location: Phuket, Thailand

At Diversey - a Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies - such as floor care machines, cleaning tools & utensils, and chemicals across healthcare, food & beverage, hospitality, and more. Now part of Solenis, we continue to lead global markets with sustainable, science-driven products. We’re proud to be recognized as a 2025 Best Managed Company for the five-year running—reflecting our dedication to excellence, innovation, and market leadership.

More about Diversey: https://www.solenis.com/en/markets/institutional/

What You’ll Do:
This role is a customer-facing sales position with the focus on servicing strategic accounts in the hospitality business and cross-selling additional products, tools, and services to these existing accounts, where another important aspect is to focus on acquiring new accounts in Phuket.

Responsibilities include troubleshooting, providing technical guidance, identifying corrective actions, resolving product or application issues, implementing appropriate product applications, and addressing other challenges impacting customer accounts.

Some of the Things You’ll Do:

• Strengthen relationships with existing clients by identifying upselling and cross-selling opportunities

• Proactively address client needs to reduce churn and enhance long-term partnerships.

• Allocate approximately 50% of your time to identifying and acquiring new hospitality clients in the eastern area

• Develop and execute tailored sales strategies to expand market presence within your territory

• Work closely with internal teams (technical, service, marketing) and external stakeholders (hotel operations, procurement, sustainability teams) to align solutions with customer goals

• Promote value-added and sustainable cleaning and hygiene innovations

• Conduct regular site visits to ensure customer satisfaction and operational excellence

• Utilize digital tools and perform on-site minor adjustments or troubleshooting as needed to maintain high service standards

What You’ll Bring to Us

• Bachelor’s degree and minimum 1 to 3 years prior sales experience in chemical specialties with experience in equipment, repair and institutional market products or related industry experience

• Strong time management skills with the ability to multi-task while being flexible with changing demands.

• Self-starter and results-oriented individual with the confidence to take risk and partner with business leaders as required.

• High sense of drive and urgency with a positive outlook.

• Ability to implement problem solving techniques to resolve customer issues and take corrective action.

• Demonstrated sales skills and/or training with ability to utilize consultative sales techniques.

• Ability to work independently as well as thrive in a cooperative work environment.

• Strong interpersonal skills with proven ability in negotiation, communication, and relationship management.

• Proficiency in Microsoft Excel, PowerPoint, and CRM platforms such as Salesforce.

• Willingness to travel within Southern Thailand, including Phuket and nearby provinces if required by the business

What We Offer:

• Competitive health + wellness benefit plan

• Continuous professional development with many opportunities for growth

• Access to a wide variety of internal and external training courses on our learning system

• Competitive Salary and bonuses

We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

This is a fantastic opportunity to build your career with a company who are experiencing rapid growth.

At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.