Job Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Digital Sales Strategy

Job Category:

Professional

All Job Posting Locations:

Coimbatore, Tamil Nadu, India

District Account Manager (Coimbatore) | Johnson & Johnson MedTech

Join Johnson & Johnson MedTech to drive sales of Orthopaedic Joint Implants and VELYS robotic surgery solutions.

Act as Product Expert for presentations with national accountability to multiple stakeholders across the Private and public landscape in conjunction with the joints Sales Representative.

• Supports all salesforce and customer installation and technical service requirements in assigned region.

• Manages logistical planning and implementation for procuring, moving, relocating, or repositioning equipment.

• Sharing of best practice across region to ensure we constantly improve our integration of the robot.

• Knowledge of publication, industry, or tech knowledge- be the expert in their field.

• Maintain knowledge of competitor products, be up to date with other offerings.

• Involved in roll out of new products/ updates

• Manages customer relationships as RAS expert before, during and after installation. Clinical support for surgeon customer during initial robotics procedures.

• Provides first line of service to internal and external customers for complex technical troubleshooting and resolution.

• Delivers institutional facility training content to sterile processing, engineering, and others as required.

• Assists sales organization with the efficient and effective utilization of equipment.

• Quickly identify and solve problems on-the-go

• Self-starter, ability to work without daily direction to maximize results

• Team Player – work closely with VELYS Digital Surgery partners and FSE (Field Service Engineer) to show unified approach in maximizing the customer experience

Required Skills:

Preferred Skills:

Analytical Reasoning, Business Behavior, Customer Analytics, Customer Centricity, Customer Experience Management, Digital Business Development, Digital Marketing, Digital Metrics, Digital Sales, Digital Trends, Execution Focus, Presentation Design, Product Marketing Sales, Sales Enablement, Sales Support, Social Media Management, Strategic Sales Planning