Job Description

Job Req Number: 116986
Time Type: Full Time

General Responsibilities主要工作职责

Handles daily operation from order receiving, track & trace, till POD signed

Detailed Responsibilities具体工作职责

Coordination with Customer, Carrier, End Receiver and relevant internal colleagues
Daily / Weekly / Monthly Reporting as required
Billing and payment collection
Trouble shooting and Emergency Response
KPI Reporting and analysis
Assists to Manage and develop carriers to ensure service and quality
Attendance of review meeting with both customers and carriers

Communications沟通对象

Internal 内部:
External 外部:

Job Requirements 任职资格

Education & Working Experience教育背景及工作经验

At least 5 year hands on experience on transportation operation or related
Fair understanding of laws and regulations, China transportation infrastructure and China transportation market
A bachelor degree in logistics/SCM, operations management, engineering, business management or similar preferred

Skills & Knowledge技能与知识

Professional Knowledge 专业知识:

Software Skills 软件技能:

Language Skills 语言技能:

Competency能力要求

Good MS office in Word, Excel, and Powerpoint
Good command of Chinese and English
Team spirit, and good execution capability and negotiation skill

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook

About DSV - Global Transport and Logistics

At DSV, we keep supply chains flowing in a world of change. We provide and manage supply chain solutions for thousands of companies every day – from small family-run businesses to large global corporations. Our reach is global, yet our presence is local and close to our customers.

Approx. 160,000 employees in over 90 countries work passionately to deliver great customer experiences and high-quality services. We aspire to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

DSV is a dynamic organisation that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals.

Terminal Operator Specialist

Job Description

About DSV - Global Transport and Logistics