Kia ora!
Lead one of the most complex and visible airport operations in New Zealand. As our Terminal Operations Manager, you'll shape the performance of the Auckland Airport Hub, ensuring safe, seamless and efficient operations that keep our customers moving and our network performing at its best.
At Air New Zealand, we connect friends and whānau across Aotearoa and the world. As part of our whānau, you'll thrive in a fast paced operational environment where doing the basics brilliantly makes every journey special. Recently voted New Zealand's most attractive employer, we're recognised globally for our strong culture, exceptional customer service and commitment to innovation. This is your opportunity to lead a high performing operation that has a direct impact on millions of customer journeys every year.
How you'll make an impact
Success in this role includes improving on time performance, strengthening operational resilience, developing high performing teams and delivering safe, efficient operations that support the wider Air New Zealand network.
What we're looking for
If you meet the majority of the criteria and are excited by the opportunity, we'd love to hear from you.
What we can offer you
We want our people to live their best lives and access great benefits that support life both inside and outside work.
Ready for take-off?
If you're an inspiring operational leader who thrives on complexity, enjoys developing high performing teams and wants to shape the future of airport operations, we'd love to hear from you. Join Air New Zealand and help deliver safe, seamless journeys for our customers while building the future of one of the world's most admired airlines.
Applications close on 12th September 2026.
At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles.
Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.
"Seek to bring distant horizons closer. Once near, seize them and make them your reality."
Kia Ora, Ni Hao, Gidday, konnichiwa, Talofa, Bula, Hello and Welcome to Air New Zealand, your journey starts here.
Air New Zealand is one of the world's leading airlines, known around the world, not just for our name and our innovation but also for our reputation. We are recognised as "New Zealand's Most Reputable Organisation" for our strong leadership, customer service orientation, innovation, brand, corporate values, and our role as a strong ambassador for New Zealand. Each year we make sure our passengers who fly to, from and within New Zealand enjoy our uniquely Kiwi way of doing things.
At Air New Zealand, we are all about people. Ambitious, helpful, proud, down-to-earth, caring people, who look after the needs of more than 13 million people every year. We look at ways of making the experience better for our customers and allowing people to experience our New Zealand.
Our people drive us to be among the world's best, frequently winning awards in all aspects of our operations, testament to the Air New Zealanders living this culture daily, in the way they deliver customer experience. Whilst it's led from the top, it is delivered by thousands of people, constantly doing things that make a big difference!
