Job Description

Student Transportation of America (STA) is an industry leader in school transportation and fleet services, founded on the bedrock of family, community, and a safety-first mindset, with more than 22,000 vehicles throughout the U.S. We’re all about making a positive impact on the students who ride our buses while ensuring the happiness of our team members!

What we offer

• Schedule: Monday - Friday
• Location: Wake County, NC
• Salary Range: Determined by hiring team

Job Description:

The Operations Manager is a salary exempt employee, who under the supervision of the Area General Manager, is responsible for the overall efficient operation of the bus terminal. This position coordinates and oversees all functions of the facility including facility maintenance, vehicle maintenance, safety, payroll, dispatch, and recruiting. The Operations Manager ensures appropriate communication with school district personnel and parents for daily routes, trips and extracurricular activities of students. This position is accountable for clear, timely communication and paperwork to the Region office.

Specific Duties:

• Responsible for the overall day-to-day operations of the facility.
• Responsible for oversight of the school bus fleet, drivers and monitors on a continual basis.
• Implement Driver Recruitment Programs to ensure coverage of daily home to school routes and adequate substitute personnel.
• Management and yearly evaluation of full-time staff.
• Investigating complaints and assisting in appropriate resolution.
• Oversight of yearly driver evaluations.
• Coordinate with Human Resources to determine appropriate disciplinary actions when required.
• Oversight of company, district, state and federal annual compliance requirements.
• Verify accuracy of monthly credential reports.
• Oversee payroll, accounts receivable, accounts payable, and month end requirements to ensure timely submission for your respective location.
• Ensure that each of your School Districts’ student transportation designees are supplied with all required information.
• Assist in providing safe, reliable, on-time service through creation of efficient and cost-effective routing solutions.
• Maintains knowledge of and ensures strict adherence to School District contracts and facility leases.
• Attend all required School Board meetings.
• Responsible for carrying out all STA policies and applicable local, state and federal regulations.
• Ensures all employees receive appropriate job specific training.
• Plan monthly driver safety meetings with safety and training designee for your area.
• Participate in the planning of yearly financial requirements for your respective facility.
• Management of Monthly Profit & Loss Statements and Fixed Asset Reports.
• Develop charter and school business for assets during non-school days and summer months.
• All other duties as directed by Area General Manager or STA Senior Management.

Qualifications:

• 5 or more years in an operations/logistics leadership role, or an equivalent combination for education and experience preferably within the passenger transportation/bus industry.
• 2 - 4-year undergraduate degree in business.
• Ability to plan in detail
• Positive attitude.
• Effective communication skills
• Ability to organize, lead, and motivate personnel
• Ability to thrive in a constantly changing chaotic environment and consistently meet tight timelines
• Must be proficient with computer and appropriate software
• Knowledge of Federal and State regulations.
• Conduct oneself professionally and in a manner to reflect positively on STA.
• Knowledge of Federal and State OSHA regulations.
• Must be highly motivated and demonstrate capable leadership skills.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

STA is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants; returning military are strongly encouraged to apply. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.