Montgomery County Government

TERM Family Advocate Community Services Aide III, Grade 18

Montgomery County Government  •  $64k - $101k/yr  •  United States (Onsite)  •  4 hours ago
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Job Description

Posting number: 2026-00448

Department: Department of Health and Human Services

Division: HHS 60 Children Youth and Family Services Division

Job classification: Community Services Aide III

Posting type: Internal/External Applicants

Categories: Administration, Community Services, Health Services, Mental Health, Public Health, Social Services, Management, Professional, Paraprofessional, Human Services, Customer Service, Health Education, Health Sciences, Counseling, Business, Communications, Community and Social Services, Health Care Support, Office and Administrative Support

20260402055801_HHS Logo.png

“ Please note The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $64,104 to $90,859, based on the candidate’s qualifications and experience.”

TERM Family Advocate Community Services Aide

Early Childhood Services’

This is a one-year term position with an expiration date of July 1, 2027

WHO WE ARE

Montgomery County is located adjacent to Washington, D.C., and with over one million residents, is the most populous County in the State of Maryland. The County is also the most diverse County in the State and ranks among the top ten most diverse Counties in the nation. Montgomery County contains many major U.S. government offices, scientific research and learning centers, and business campuses.

The Department of Health and Human Services (HHS) is responsible for the delivery of the County’s public health and human services that meet the needs of our community’s most vulnerable children, adults and seniors. The Department provides services through more than 120 programs at more than 20 locations. With over 2,000 employees, the Department of Health and Human Services is the largest County Department.

As a department, we believe the health and wellness of the county can only be achieved by ensuring that every resident has fair opportunities to reach their fullest potential. This means access to quality housing, transportation, education, employment, health care, human services, safe neighborhoods, and healthy food. HHS provides critical services for residents who face a variety of obstacles in achieving their full potential. HHS plays an essential role in building a healthy and strong community.

WHO WE ARE LOOKING FOR

Early Childhood Services’ (ECS) Birth to Five Head Start program is excited to welcome applications from passionate, dedicated professionals who are ready to inspire excellence in early childhood education. As a Family Advocate, you will play a vital role in guiding and supporting parents of young children to ensure every child has the opportunity to thrive. If you are enthusiastic about mentoring parents, building strong relationships, and making a lasting impact on the lives of families, we invite you to bring your expertise and to our ECS team.

Examples of duties

As a TERM Family Advocate Community Services Aide III for Early Childhood Services’ Birth to Five Head Start program, you will:

  • Maintain a case load of (at minimum) 37 enrolled families.
  • Initiate the family partnership agreement. A Family Partnership Agreement (FPA) will be completed that includes questions regarding specific family needs, as well as strengths, resources, and supports. Together, the FA and family will establish goals and develop strategies to achieve those goals. Family progress will be monitored, and supports and resources will be provided by the FA. The frequency of contacts varies depending on family needs.
  • Facilitate family literacy by supporting parent education activities/resources in the topic areas such as parenting, child growth and development, and English for Speakers of other Languages (ESOL).
  • Conduct family engagement services in the family’s preferred language, or through an interpreter to the extent possible, and ensure families have the opportunity to share personal information in an environment in which they feel safe.
  • Facilitate monthly parent meetings.
  • Refer families to job placement and training resources in the community.
  • Develop a list of community resources that assist in meeting family needs.
  • Assist parents and caregivers to access childcare, early childhood, and family support services, referrals to additional programs and resources, and parenting information.
  • Collect and input client information into established databases as required by the County, and track responses and report on patterns of inquiries as part of the data collection and input effort.
  • Provide follow-up case management as needed by families.
  • Participate in outreach to the community and in parenting education as needed, based on various outreach events targeting the early childhood community.
  • Provide individualized or group parenting, school readiness, and child development information in a variety of settings.
  • Engage and communicate with families in their own homes.
  • Share information in culturally appropriate ways and refer parents to community resources.
  • Effectively communicate early childhood development, school readiness, and parenting information.
  • Perform other job-related duties as assigned.

  1. Background Statement: A background investigation will be conducted into the selected candidate prior to appointment, and it will be a significant factor in the hiring decision

  2. Work Location: This position requires the ability to attend meetings or perform work at locations outside the office.

  3. Evening and Weekend Hours: This position requires the ability to work some evening and weekend hours.

Qualifications

Experience Three (3) years of experience providing delivery of social, health and/or public assistance services.

Education Completion of high school or High School Certificate of Completion recognized in the State of Maryland

Equivalency: An equivalent combination of education and experience may be substituted

LICENSE: Possession and maintenance at all times of a valid Class "C" (or equivalent) driver’s license from the applicant's state of residence when required for job-related duties.

Supplemental information

Preferred Criteria:

The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevance of training, and experience in the following areas:

  1. Experience working with families in early childhood programs.
  2. Experience collaborating with local social services, early intervention programs
  3. Experience supporting families with children from birth to age five

Interview selection will be based on the following interview preference criteria:

  • Demonstrated ability to build trusting, culturally responsive relationships. Ideal candidates will be empathetic, skilled in active listening, and able to show respect for diverse family backgrounds. The ideal candidate should be able to create safe, nonjudgmental relationships with caregivers.
  • Strong communication, documentation, and advocacy skills.
  • Candidates who can clearly communicate with families, maintain accurate records, collaborate with multidisciplinary teams, and advocate for family needs within systems such as schools or community agencies are preferred.
Montgomery County Government

About Montgomery County Government

We pursue the common good by working for and with Montgomery County’s diverse community members to provide:

* A Responsive and Accountable County Government

* Affordable Housing in an Inclusive Community

* An Effective and Efficient Transportation Network

* Children Prepared to Live and Learn

* Healthy and Sustainable Communities

* Safe Streets and Secure Neighborhoods

* A Strong and Vibrant Economy

* Vital Living for All of Our Residents

As dedicated public servants, the employees of the Montgomery County government strive to embody in our work these essential values:

* Collaboration

* Inclusiveness

* Knowledge

* Competence

* Innovation

* Respect for the Individual

* Fiscal Prudence

* Integrity

* Transparency

Industry
Government & Public Safety
Company Size
5,001-10,000 employees
Headquarters
Rockville, MD
Year Founded
Unknown
Website
montgomerycountymd.gov
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