Job Description

Job Title: Tennis Instructor

Department: Residential

Reports to: Director of Recreation

Job Type: Non-Exempt

Arch Amenities Group

Wellness-driven. Hospitality-focused.

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.

We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.

With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.

The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.

If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.

The Tennis Instructor teaches tennis to members at all skill levels--from beginners to advanced players. In addition to lessons, the instructor may assist with pro shop operations and facility management.

Key Responsibilities:

• Assist in developing facility operations manuals, policies, and procedures.
• Report incidents or accidents to Director of Recreation
• Maintain monthly inventory of tennis supplies, equipment, and products and submits any needs to Director of Recreation.
• Participate in staff meetings and training to understand services, products, and programs.
• Provide excellent customer service; monitor guest feedback and follow up on requests.
• Ensure facility access is limited to members and authorized guests
• Maintain deep knowledge of tennis game intricacies.
• Patrol and maintain cleanliness of courts and surrounding areas regularly.
• Manage court reservation system to ensure smooth traffic flow.
• Provide instructional services: private/semi-private lessons, small groups, clinics, team coaching, tactics, and strategy.
• Assist in coordinating social and competitive events, including tournaments.
• Implement tennis programs for adults and juniors.
• Submit programming schedules to Director of Recreation in a timely manner
• Attend staff and facility meetings.
• Promote the facility and amenities to potential members.
• Perform other duties as assigned.

Qualifications:

• College degree or equivalent work experience preferred.
• Previous Tennis Pro experience preferred.
• Strong, experienced tennis player.
• Teaching certifications from USTA or USPTR preferred.
• Strong team player with excellent customer service skills and work ethic.
• Well-organized and able to manage multiple tasks simultaneously.
• Energetic, enthusiastic, motivational.
• Professional manner, discretion, and appearance.
• Excellent verbal and written communication skills.
• Proficient with computers and office equipment.
• Physical ability to stand for long periods, stoop, kneel, crouch, bend, walk, talk, and use hands.
• Awareness of proper body mechanics to prevent injury.
• Ability to lift up to 25 lbs.
• Flexible work hours including nights, weekends, and holidays.

Compensation:

Compensation will be paid according to the following schedule:

• All instructed tennis classes will be compensated at a commission rate of 80% of gross revenue collected for each class.
• All instructed pickleball classes will be compensated at a commission rate of 70% of gross revenue collected for each class.
• All instructed private lessons will be compensated at a commission rate of 80% of gross revenue collected for each lesson.
• Participation in racket sports socials and special events will be compensated at a commission rate of 50% of gross revenue collected for the event. For non-revenue-generating events, compensation will be paid at a rate of $30.00 per hour.
• Attendance at required meetings and mandatory Arch trainings will be compensated at the current Virginia minimum wage rate of $12.77 per hour, or the applicable minimum wage in effect at the time services are performed.

Essential Function

Seldom

Occasionally

Frequently

Stationary Position -- Sitting or Standing

X

Active Position -- Walking, jogging, running

X

Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate

X

Climb/Balance -- Stairs, ladders, ropes, equipment, beams

X

Stoop/kneel/crouch or crawl -- Position self, move

X

Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information

X

See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess

X

Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less

X

Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more

X

Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.

X

DISCLAIMER

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.

Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.

Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.