Job Description

Tender Agent

Department: Customer Service

Reports to: Supervisor Tender Management

Location: Madrid

About us

Medline is a leading provider of medical-surgical products and supply chain solutions, serving all points of care. Through a wide-ranging product portfolio, a robust supply chain network and modern clinical solutions, Medline helps healthcare providers (HCPs) improve their clinical, financial and operational outcomes. Headquartered in Northfield, Illinois, United States, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories. Outside the US, Medline International B.V. serves as the international headquarters and is located in the Netherlands. To learn more about Medline’s operations in Europe, visit www.medline.eu.

Purpose

In the role of Tender Agent, you will be responsible for supporting the end‑to‑end tender management process. You will prepare, coordinate, and deliver high‑quality tender submissions within the required timelines, ensuring that both existing and new customers receive best‑in‑class tender solutions.

How can you help us?

• Experience with providing administrative support for tenders for both public and private customers.
• Ability to ensure full compliance with public procurement requirements when working on public‑sector tenders.
• Confidence in coordinating the tender process and collaborating with internal teams such as logistics, sales, and marketing.
• Strong skills in background research, document searches, and data collection needed for tender preparation.
• A reliable approach to meeting tender deadlines and taking ownership of timely delivery.
• Capability to support the review and final sign‑off of proposals and other tender documents.
• A proactive mindset with a willingness to suggest and support improvements to systems and processes.
• Familiarity with CRM systems, including tracking contracts, managing issues, reporting trends, and responding to stakeholder inquiries.
• Readiness to handle sample order placements required for tender submissions.

Are you a match?

• 1–2 years of experience in contract and/or tender management.
• Background or strong interest in administration or legal topics.
• Solid oral, written, and interpersonal communication skills..
• A sense of pride in delivering high‑quality work within agreed timelines.
• Strong administrative skills and attention to detail.
• Ability to manage multiple tasks and conflicting priorities effectively.
• A calm and professional approach when interacting with customers.
• Confidence in communicating with stakeholders at all internal and external levels.
• Proficiency in Spanish is required; proficiency in Portuguese is a plus.
• Strong organizational skills, resulting in a methodical and structured way of working.
• Good command of MS Office.
• Ability to work effectively as part of a team as well as independently.

What we offer

• Market related salary and a bonus plan
• A range of training opportunities
• Employee Assistance Program
• Hybrid working option
• International working environment

Ready for a new challenge?

Medline thrives when everyone feels truly connected and empowered to contribute their unique insights. We aim to ensure an environment where every individual feels a strong sense of belonging and is fully engaged. We're eager to welcome applicants, regardless of background and/or lived experiences, recognising that our differences in perspectives enables us to carry out our mission to help improve healthcare delivery and outcomes. We look forward to receiving your application.

At Medline Iberia, we believe that diversity and inclusion are essential for achieving success and fostering innovation. We are committed to promoting an inclusive work environment where everyone is valued and respected for their unique differences. Through our selection processes, we are dedicated to ensuring equal opportunities and fairness for all candidates, regardless of their background, gender, sexual orientation, age, disability, religion, or any other personal characteristic.

Medline is committed to reducing our carbon footprint, developing responsible products, supporting our employees and local communities, and promoting high ethical standards internally and among our supplier partners. Click here to discover what Medline is doing to make healthcare more sustainable for people and the planet.

To find out more about Medline, you can access our website via this link.