Job Title: Tenancy Manager
Location: Home Based with alternate Thursdays in office (Woking)
Brand Stirling Ackroyd
Salary: £27,000 per annum
Hours: Monday to Friday, 9am - 5:30pm
Contract Length: 12 months
About Stirling Ackroyd:
Renowned as market leaders, we believe in providing credible expertise, professionalism, we are always striving for success on behalf of our clients. Guided by our values and powered by equity, inclusion, and community we are market leaders in our sector and an industry leading employer. It is what makes us one of the best, in 2024 we were acquired by LRG.
and key responsibilities
We are looking for an enthusiastic and tenacious person to join our Tenancy Management team based in Woking. The main purpose of the role is to manage the daily operations of our Property Management Lettings portfolio whilst maintaining and delivering quality customer service effectively and efficiently
Key Responsibilities:
Maintaining regular communications with landlords and tenants
Ensuring all properties in the portfolio are fully compliant with industry regulations, e.g. Gas Safety Certificates
Arranging any repairs and / or maintenance to ensure properties are kept at a high standard
Arranging and processing collections of any rent arrears, and releasing of deposits
Processing and guiding both parties through the end of tenancy process
What are we looking for:
Strong administration and customer service skills
Strong written and verbal communication skills
Ability to work as part of a team, and independently
Focused on finding the best solution possible for all parties, in a timely manner
Resilient and consistent approach to all duties and clients
Structured and organised with strong time management skills
What we can offer you:
Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment
Benefits:
Competitive base salary
Quarterly and yearly awards including trips abroad
Salary sacrifice pension scheme
Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year
LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
Our story began in 1873 and since then, our estate agency has stood the test of time through every high and low of the property market. We are proud of our heritage, and the experience it means we are able to provide all our clients.
We understand selling or letting your property can be significant, leading to challenging decisions, and that it can be often be difficult finding the right person to help you with the process. At Stirling Ackroyd you will always be dealing with real people with the knowledge and experience to successfully guide you through your sale or let.
But what stands us apart from other agents? In addition to our committed branch staff, at Stirling Ackroyd we also have experienced central teams to assist with your property transaction; including a dedicated call centre, administration, move in, renewals, and property management teams, as well as a dedicated sales progression function. All have been created to ensure every client receives the dedicated assistance they need to achieve a seamless sales or lettings experience.
Our other services include chartered surveying, property development and maintenance division, as well as working with trusted partners to offer conveyancing, mortgages and financial services.
In addition, our Stirling Ackroyd New Homes and Commercial teams are experts in their fields, and are on hand to assist with any enquiries you may have.
