The Royal Children's Hospital

Tenancy Manager

The Royal Children's Hospital  •  Commonwealth of Australia (Onsite)  •  12 days ago
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Job Description

Number of Positions Available:

1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Salvation Army Housing SA provides a range of community housing services throughout the state of SA. We are not only seeking someone who naturally aligns with our culture but is also connected to contributing to improved outcomes for our clients.

About the Role

Are you passionate about making a real difference in people’s lives through building strong relationships that help create sustainable tenancies. We are seeking a dedicated Tenancy Manager to join our team in Ingle Farm and provide outstanding tenancy management and support for tenants living in our community

Key Responsibilities:

  • Ensuring that tenancies within the portfolio are managed and maintained, leases are up to date, properties are inspected and reviewed, and rent reviews are managed
  • Keeping tenant records accurate and up to date in CHINTARO software
  • Maintaining data for all tenants in accordance with Salvation Army Housing (SAH) timelines, standards and procedures
  • Addressing high risk situations involving tenants within required time frames, as per The Salvation Army’s (TSA) policy and procedure
  • Providing assistance to assess tenant issues, needs and circumstances
  • Developing strategies to address tenant needs within relevant policy and procedure and Residential Tenancy Act (RTA) guidelines

What you will bring

To be successful for this role, the ideal applicant will have a genuine passion to support vulnerable people in our community to achieve successful tenancies and long term housing goals. You will have demonstrated experience in engaging with a wide cross section of individuals and an ability to prioritise workloads.

Key capabilities

  • Associate diploma with relevant experience or lesser formal qualifications with substantial years of relevant experience.
  • Demonstrated experience in tenancy, property management, or client support roles, with a strong commitment to housing outcomes.
  • Strong understanding of the Residential Tenancies Act and ability to interpret its legal implications for affordable and community housing.
  • Sound understanding of tenancy legislation (or willingness to learn), and confidence managing leases, arrears, inspections, and tenancy issues.
  • Strong interpersonal and communication skills, with the ability to support tenants facing complex challenges with empathy and respect.

Why work for us?

TSA offers an enjoyable work environment, a supportive management, strong opportunities for career development and generous salary packaging opportunities. In return we also offer benefits such as;

  • Eligible employees can access NFP salary packaging for living expenses ($15,900 tax free for rent, mortgage, school fees etc) plus meals and entertainment benefits ($2,650 tax free).
  • Pool car vehicle available.
  • Paid parental leave - 12 weeks.
  • Up to 8 weeks leave per year through our purchase leave scheme.
  • Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity.
  • Health insurance, home energy and home office supplies discounts.
  • Novated car leasing, discounts on car hire and purchase.
  • Employee Assistance Program - Independent confidential counselling service.

How to Apply

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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