At KFH, we are London’s largest property services group — and we’re growing. As part of the Lomond group, our services span sales, lettings, block management, surveying, and financial services.
What’s the role?
This is a fixed term contract for 5 months.
As a Tenancy Management Negotiator, you’ll play a vital role in maximising tenancy renewals across your portfolio. You’ll work closely with both landlords and tenants, guiding them through the renewals process while ensuring compliance, strong communication, and commercially sound outcomes.
You will be responsible for:
- Managing your own portfolio of tenancy renewals
- Producing renewal letters to landlords and tenants ahead of expiry dates
- Researching local market conditions and advising landlords on renewal terms
- Negotiating and agreeing terms between landlords and tenants
- Ensuring all renewals activity is fully recorded and compliant on internal systems (RADAR)
- Processing renewals and issuing all documents via the online portal
- Managing compliance checks including EICR, EPC and Right to Rent where required
- Executing tenancy agreements and ensuring all documents are completed correctly
- Handling end‑of‑tenancy processes including Section 21 notices and deposit returns
- Identifying opportunities to retain tenants or upsell services
What can you bring to the role?
We’re looking for someone with:
- Experience in a renewals or residential lettings role
- Knowledge of the regulatory framework within the lettings sector
- Strong negotiation skills
- Excellent verbal and written communication skills
- High attention to detail and strong organisation skills
- Resilience and professionalism when handling challenging situations
- IT literacy and CRM experience
Why join us?
At KFH, you’ll be part of a collaborative team that values integrity, customer service, and continuous improvement. We provide comprehensive training, career progression, and access to a wide range of company benefits.
KFH. People. We get it.
As the UK’s leading network of Lettings and Sales agents, we know property.
From Aberdeen to Brighton, our property knowledge and expertise stretches to wherever you are. Our team consists of the sharpest industry minds, coupled with decades of local knowledge. With industry leading technology and extensive market data, we harness our collective wisdom to help customers and clients make smarter property decisions.
Acquisition is at the heart of what we do. We have ambitious growth plans and are looking to acquire larger agencies to act as a ‘hub’ for new locations as well as high quality businesses to complement our existing network.
Completing 40 acquisitions since 2021, our processes are well-established. We make selling your business easy, supporting you at every stage and welcoming your people into our team. Our people are central to our business, and alongside plenty of career opportunities, we invest in the tools and training needed to deliver the best customer experience, impressive results, and help clients make better property decisions.
For private, corporate and institutional investors, our specialist and qualified teams are on hand, offering data led insight on all aspects of the residential property market, delivering the best advice for investment, and access to our tailored property services. Through our expertise, proven growth strategy and stable business, you’ll be making a secure investment for the future with Lomond.
Get in touch today to start a thriving partnership or to join our growing group.
