Lomond

Tenancy Management Administrator

Lomond  •  £28k/yr  •  Wimbledon, GB (Onsite)  •  3 days ago
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Job Description

At KFH, we are London’s largest property services group — and we’re growing. As part of the Lomond group, our services span sales, lettings, block management, surveying, and financial services.

What’s the role?

You will report into our Assistant Manager.

Responsibilities of an administrator include:

  • Prepare renewal of tenancy letters, addendums, statements of account, offer confirmation letters and Tenancy Agreements
  • Email completed documents to landlords and tenants, deal with any follow up queries from landlords or tenants, prepare any amended documentation as necessary and once approved email to the relevant parties
  • Ensure customer service standards are maintained by answering the telephone and responding to emails
  • Process payments through Sage Pay for Rent or Landlord letting fees
  • Renew tenant’s deposits on the TDS website upon renewal and email the tenant the new deposit certificate in a timely manner.

At KFH we are looking for an administrator with a proven track record in a similar role, an administrator that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results, and enhancing our reputation.

Why join us?

At KFH, you’ll be part of a collaborative team that values integrity, customer service, and continuous improvement. We provide comprehensive training, career progression, and access to a wide range of company benefits.

KFH. People. We get it.

Lomond

About Lomond

As the UK’s leading network of Lettings and Sales agents, we know property.

From Aberdeen to Brighton, our property knowledge and expertise stretches to wherever you are. Our team consists of the sharpest industry minds, coupled with decades of local knowledge. With industry leading technology and extensive market data, we harness our collective wisdom to help customers and clients make smarter property decisions.

Acquisition is at the heart of what we do. We have ambitious growth plans and are looking to acquire larger agencies to act as a ‘hub’ for new locations as well as high quality businesses to complement our existing network.

Completing 40 acquisitions since 2021, our processes are well-established. We make selling your business easy, supporting you at every stage and welcoming your people into our team. Our people are central to our business, and alongside plenty of career opportunities, we invest in the tools and training needed to deliver the best customer experience, impressive results, and help clients make better property decisions.

For private, corporate and institutional investors, our specialist and qualified teams are on hand, offering data led insight on all aspects of the residential property market, delivering the best advice for investment, and access to our tailored property services. Through our expertise, proven growth strategy and stable business, you’ll be making a secure investment for the future with Lomond.

Get in touch today to start a thriving partnership or to join our growing group.

Industry
Real Estate & Property
Company Size
51-200 employees
Headquarters
London, GB
Year Founded
2010
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