Slough Borough Council

Tenancy Audit Officer

Slough Borough Council  •  £30k - £36k/yr  •  Slough, GB (Hybrid)  •  18 hours ago
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Job Description

  • Directorate:Corporate Resources
  • Pay Level: 5, £30,160 - £35,530 (fully inclusive of Local Weighting Allowance)
  • Contract Type: Fixed term contract (12 month)
  • Working Hours: 37 hours per week
  • Location: Observatory House/ Slough Hybrid (minimum 2 days per week in the office)
  • DBS requirement: Standard
  • Vacancies: 2 posts

The closing date for applications is midnight on 17th July 2026

Interviews will be held week commencing 20th July 2026

What you’ll be doing:

Make every visit count. Help protect homes, support residents, and strengthen communities across Slough.

Slough Borough Council is looking to hire two motivated, confident and community-minded Tenancy Audit Officers to join our Housing Services team. This is an exciting opportunity to play a hands-on role in ensuring our tenant and property records are accurate, homes are being occupied appropriately, and residents receive the right support at the right time.

As a Tenancy Audit Officer, you will be out in the community, carrying out scheduled and ad-hoc home visits across Slough. You will gather vital information about occupancy, tenancy arrangements, household circumstances and property condition, helping the Council keep accurate records and identify where tenants may need additional support.

You will work closely with Senior Neighbourhood Officers and other teams to identify repairs, safeguarding concerns, domestic abuse or anti-social behaviour issues, and suspected tenancy fraud. Your work will help make sure homes are safe, services are responsive, and vulnerable residents are supported to sustain their tenancies.

We are looking for people who are organised, resilient and confident working with a wide range of residents, including those who may be vulnerable or facing challenging circumstances. You will need strong customer service skills, the ability to communicate clearly and calmly, and the confidence to work independently while making sound decisions.

Experience in housing, tenancy management, customer service or working with vulnerable residents would be helpful, but just as important is your ability to build trust, ask the right questions, stay professional under pressure and keep accurate records. You should also be comfortable using Microsoft Office packages including Word, Excel and Outlook.

If you are ready to take on a varied, people-focused role where no two days are the same, we would love to hear from you. Apply now and help us deliver a tenancy audit service that makes a real difference to residents and communities across Slough.

Our Council:

Our vision is to make a difference to our communities and environment. Every employee contributes to services for local people, directly or by supporting colleagues. We celebrate diversity and want residents to enjoy fulfilling, prosperous and healthy lives.

What we offer:

We offer a supportive place to grow your career, where your input is valued and heard. You will join a friendly, collaborative environment where ambition and innovation are encouraged.

We support flexible and hybrid working to help colleagues achieve a positive work-life balance. We welcome applications from all backgrounds, recruit on merit and value a workforce that reflects the communities we serve.

Annual increments, where applicable, are usually payable on 1 April, subject to six months’ service and satisfactory performance, until the maximum spinal column point is reached.

Alongside a competitive salary, we provide:

  • 26 days’ annual leave, rising to 30 days after 2 years and 33 days after 5 years’ service.
  • The Local Government Pension Scheme
  • Wellbeing initiatives and employee networks that help us celebrate and promote equality.
  • Tax-free childcare and childcare services
  • Season ticket loan to help with rail or bus travel to and from work.

Accessibility and Support: 

Slough Borough Council is an inclusive employer. If you need support during the application process or reasonable adjustments for interview, please contact our Recruitment Team: Recruitment@slough.gov.uk

Information shared will be treated confidentially and used only to provide appropriate support throughout recruitment and beyond.

Our staff networks represent diverse colleague groups and help make the Council a place where people feel included and can thrive.

Follow the link HERE to learn more.

Right to Work and Checks:

Applicants must have the right to work in the UK. If you require sponsorship, please contact Recruitment@slough.gov.uk before applying.

We are committed to safeguarding children, young people and vulnerable adults. Appointments are subject to satisfactory pre-employment checks.

How we recruit at Slough Borough Council 

Our 8 Core Skills

At Slough Borough Council, we are moving Forward Together. Our core skills reflect what we value and will form part of your interview.

Click here to find out more - How we recruit | Slough Borough Council🔍

How to Apply:

Please click on the Apply button below to submit your application.

We look forward to hearing from you!

Join Slough Borough Council and help accelerate our transformation and growth.

The Council reserves the right to close adverts early should we receive a number of suitable applications.

Join Slough Borough Council – Move Forward Together!

Slough Borough Council

About Slough Borough Council

Slough Borough Council is the local authority for the Borough of Slough, in the South East England Region of the United Kingdom.

Our population of around 155,000 is young, growing and dynamic. We have the most diverse community in the country outside of London, which has welcomed communities from across the country and across the world for decades.

Slough is an economic success story; we have more corporate headquarters in our town than the whole of Scotland, Wales and Northern Island put together and a thriving economy.

In 2017, 2018 and 2019, Glassdoor named Slough as the best place to work in the UK; a rating based on hiring opportunities, the cost of living and employee satisfaction.

Slough is changing and the pace of change has never been faster. A joint venture between the council and Morgan Sindall Investments, Slough Urban Renewal, is ploughing investment into housing, civic buildings, leisure and schools.

We are investing more than £50million in new and refurbished leisure facilities across the borough including a new leisure centre and family activity centre, completely rebuilt Ice Arena and refurbished Langley Leisure Centre.

It's location, location, location here in Slough. With main line rail into London Paddington in just 15 minutes, easy access to the M4, M40 and M25, Heathrow on our doorstep and Crossrail, Slough is best place for business, living and leisure.

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Slough, GB
Year Founded
Unknown
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