Job Description

We have a fantastic opportunity for an experienced administrator to join our Lettings Department to provide vital support to our Tenancy team. This is a hybrid role working between our Head Office in Springfield, Chelmsford, and from home.

At Beresfords, our staff are at the core of all that we do which is why we have an extensive rewards system to demonstrate our commitment to our staff. If you join Beresfords, you can also enjoy your birthday as an additional day off. Annual holiday entitlement increases with length of service, plus a lucrative referral programme which rewards staff financially for passing business opportunities to other internal departments, and so much more!

Duties will include (but not limited to):

· Liaise with Lettings Branch Managers to obtain and assess rent review recommendations.

· Manage the landlord rent review correspondence via DocuSign.

· Download and process landlord instructions for the coordinators to action.

· Prepare figures and supporting data for rent review recommendations and tribunal cases.

· Assist with the preparation and management of rent review tribunal cases.

· Process general enquiries from landlords and tenants.

· Maintain accurate and up-to-date property records on the internal CRM system.

· Provide administrative support to the team.

· Process and manage rent review data between Microsoft Excel and the CRM system.

· Assist with the preparation of tenancy notices.

Requirements

Essential:

Previous Experience with Residential Lettings

Proactive ‘can do’ attitude, with exceptional organisational skills and able to prioritise effectively.

· Excellent communication skills, both written and verbal.

· You will be a personable, team player, with a professional approach.

· Retain a strong attention to detail.

· IT proficient, you will be familiar with MS Office packages and able to learn quickly.

Salary and benefits

Basic salary circa £26,000 - £28,000 per annum, depending on relevant experience and will increase over time with progression.

We also offer a range of additional benefits including those listed below, plus fantastic career opportunities for those who desire a structured career path.

· Birthday day off

· Company pension

· Training and development opportunities

· Hybrid working

· Company events

· Referral programme

Hours of work

Monday to Friday, 8.30am to 5.30pm (no weekends).

Hybrid - 3 days at home one week and 2 days the next. A total of 10 days at home per every 4 weeks. Hybrid working will become effective upon completion of initial probationary period (normally 6 months). All candidates will work 5 days a week at Head Office up until this point.