Job Description

Contract Type: Permanent

Working Hours: 37 hours per week

Worker Type: Onsite Worker

Salary: Starting Salary is £32,597 (Level one) rising to £35,412 per annum (pro rata for part-time) (pay award pending)

Location: Housing Solutions, Loxley House, Station Street, Nottingham, NG2 3NG

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here

About the Role

The post holder will assist in the allocation of temporary accommodation used by citizens in housing crisis and will be responsible for providing housing advice and assistance, helping prevent homelessness and assisting in the allocation and management of temporary and permanent accommodation used by homeless citizens and those in housing need. This will include; intervening on behalf of people facing homelessness, advocating to prevent homelessness occurring, administrating accommodation resources and assisting inquiries under the Housing Act 1996 VII ( as amended).

The right candidate will be proactive in seeking accommodation outcomes for households experiencing all forms of disadvantage, including those with multiple

and complex needs.

About You

The ideal candidate will have:

· Good working knowledge of housing legislation in both the public and private sector

· An understanding of homelessness and an ability to investigate possible duties owed to citizens under the homelessness legislation

· An ability of communicating complex issues on a face to face basis, demonstrating tact, diplomacy, sensitivity and customer care

· Evidence of working successfully in partnership across different sectors, building and maintaining good working relationships

· Ability to be creative, to be able to identify problems and work to create solutions

· Commitment to providing a high quality customer focussed service

This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, is an essential requirement for the role.

A DBS enhanced check for a regulated activity is required for this post.

You can find the job description for this post here

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Liana Burrell by email at liana.burrell@nottinghamcity.gov.uk

Closing Date: 9th June 2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: TBC

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.

In addition to working within a great team and a competitive salary you will have access to:

• 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays with the ability to buy additional leave annually
• Access to a generous, defined benefit pension scheme offering 17.9%
• Smart Working – to support your work life balance
• Health and wellbeing benefits including access to our Employee Assistance Programme
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.

We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.

We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.