Job Description

Main Purpose of Job

• Responsible for all sample handling relating work as per accreditation and quality management system or SAP LIMS requirement.
• Responsible for the customer service in the area of managing inquires and complaints.
• Assisting in purchasing of laboratory supplies and inventory control.
• Provide general and administrative services e.g. mail handling, filling.

Main Responsibilities:

• To perform activities related to sample handling e.g. reception, registration, sub-division and grinding, distributing, storage and disposal etc as per procedures for accreditation and quality management system or SAP-LIMS requirements.
• To contact with customers and laboratory heads to ensure relevant information available for timely sample registration.
• Ensure effective and efficient communication with customers. All inquires and complaints must be handled promptly.
• Ensure demand and supply of lab materials and chemicals requirement by conducting stock control inventory check.
• Perform various purchasing activities e.g. purchase requisition / Good receipt as assigned.
• Assisting in all parcel handling e.g. incoming and out going parcel etc
• Ensures 5S / Good housekeeping / GLP in the laboratory.
• Adherence to the Quality Management System as per the NQAC Quality Manual.
• Adheres and assures laboratory safety.

General and Administrative support

• Assist in internal mail service
• Assist in providing services e.g. cleaning, refreshment, water etc during workshop/seminar/group visit
• Assist in laboratory document management pertaining to sample related documents and analytical reports.
• Responsible for glassware washing (automatic and manually) in the Chemistry Laboratory.

Required Qualifications

Minimum STPM with science background or SPM with 3 – 5 year working experience in laboratory. Good understanding / communication in English.