TRISTAR Insurance Group

Temporary IT Hardware Deployment Technician

TRISTAR Insurance Group  •  $22/hr  •  Irving, TX (Onsite)  •  4 months ago
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Job Description

Level: Entry
Job Location: Dallas - Irving, TX 75038
Position Type: TemporaryEducation
Level: High School Diploma or GED
Salary Range: $22.00 - $22.00 Hourly

Travel Percentage: Negligible
Job Shift: Day
Job Category: InsuranceIn office Position

Position Summary: We are seeking a Temporary IT Hardware Deployment Technician to
support our Service Desk Hardware Team with a large-scale Windows 11 PC deployment initiative.
This is an entry-level role ideal for someone who has a basic understanding of PC hardware and
Windows 10/11 and is comfortable following detailed instructions and processes.
This position will work on-site in our Irving, TX office, assisting with packaging, shipping, receiving
returned devices, imaging PCs, inventory updates, and occasional remote support to help end
users set up their new computers.

Essential Duties and Responsibilities:
• Prepare, pack, and ship Windows 11 PCs to end users
• Receive and unbox returned PCs from end users
• Follow documented procedures (SOPs) to:
• Reimage Windows 10 PCs to Windows 11
• Apply required configuration steps as directed
• Perform basic hardware tasks, including:
• Hard drive replacements (in specific scenarios based on supervisor instructions)
• General troubleshooting of PC boot/setup issues
• Perform frequent data entry tasks to maintain accurate inventory records in the company
asset management system
• Communicate with end users as needed to provide remote assistance with first-time setup
of new PCs
• Maintain an organized workspace and follow handling procedures for IT equipment
• Ability to lift and move boxed IT equipment (typically up to ~30 lbs)
• Ability to stand, bend, and work hands-on with computers for extended periods
• Ability to unpack, organize, and handle equipment safely and carefully

Qualifications

Qualifications Required:
• Basic understanding of PC hardware (desktop/laptop components, peripherals, cables,
etc.)
• Familiarity with Windows 10 and Windows 11
• Comfort following step-by-step written instructions and procedures (SOPs)
• Strong attention to detail and ability to perform repetitive tasks consistently
• Proficient in spoken and written English (for end-user communication and
ticketing/inventory notes)
• Ability to work full-time on-site in Irving, TX, Monday–Friday
Education/

Experience: Bachelor’s degree in a related field (preferred); minimum of 1-year related
experience; or equivalent combination of education and experience.
EQUIPMENT OPERATED/USED: Computer, 10-key, printer, copier, fax machine, and other office
equipment.
SPECIAL EQUIPMENT OR CLOTHING: Appropriate office attire
TRISTAR Insurance Group

About TRISTAR Insurance Group

TRISTAR began as an insurance program manager and medical malpractice claims administrator in 1987. Workers compensation claims management services were added in our offerings in 1989, and the Company was renamed TRISTAR Risk Management in 1995. As managed care and benefits administration services were added to our offerings, the organization grew into TRISTAR.

We are the largest privately held third party claims administrator in United States. We empower more than 1,000+ professionals in offices throughout the United States, focusing business operations in three divisions: property casualty claims management, benefits administration, and managed care services.

We are true to our values of RESPECT, INTEGRITY, TRUST, and EXCELLENCE, making the right choices both financially and ethically.

At TRISTAR we strive to create an environment of respect, wherein all of us are encouraged to learn and to grow, to provide exceptional service to our clients and in turn to enjoy the satisfaction that comes from a job well done. We believe that to provide real service, we must contribute something which cannot be bought or measured with money: sincerity and integrity.

At TRISTAR, you help create a world in which together we "transform risk into opportunity"​.

Industry
Finance & Insurance
Company Size
501-1,000 employees
Headquarters
Long Beach, CA
Year Founded
1987
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