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Patient Financial Services
Job Title: Temporary Hospital Billing Follow-Up Supervisor - Onsite Required
Department: Patient Financial Services
Reports To: Patient Financial Services Billing Manager
Employment Type: Temporary / Contract (6 months)
The Temporary Accounts Receivable Data Supervisor is responsible for overseeing the accuracy, integrity, and timely reporting of accounts receivable data for the hospital. This role provides short-term leadership and guidance to AR staff, ensures compliance with hospital policies and regulatory requirements, and supports revenue cycle operations through data analysis, reporting, and process improvement during the interim period. This role will also be hands on in assisting with the AR resolution and backlog.
Key Responsibilities
Supervisory & Leadership Duties
Provide day-to-day supervision of Accounts Receivable data staff, including workload prioritization and task assignment
Serve as a subject-matter resource for AR data processes, systems, and reporting
Monitor team performance and address issues related to productivity, accuracy, and timeliness
Support onboarding or cross-training of staff as needed during the temporary assignment
Accounts Receivable Data Management
Oversee the accuracy and completeness of AR data, including balances, aging, adjustments, and write-offs
Review and analyze AR reports to identify trends, discrepancies, and potential revenue risks
Ensure timely reconciliation of AR data across billing, payment, and general ledger systems
Collaborate with billing, collections, and finance teams to resolve data inconsistencies
Reporting & Analysis
Prepare and review AR aging reports, dashboards, and ad hoc analyses for leadership
Track key performance indicators (KPIs) related to days in AR, denial trends, and cash collections
Provide actionable insights and recommendations based on data findings
Provide productivity and quality measures of staff
Compliance & Process Improvement
Ensure compliance with hospital policies, payer requirements, and applicable healthcare regulations
Identify opportunities to improve AR data workflows, reporting accuracy, and efficiency
Assist with audits, internal reviews, or system conversions as needed
Internal Communication
Communicate with internal departments (coding, registration, medical records) to resolve claim-related issues.
Notify Management of any payer trending issues or concerns.
Qualifications
Required
Minimum of 3–5 years of experience in hospital or healthcare accounts receivable or revenue cycle operations
Prior experience leading or supervising staff, formally or informally
Strong understanding of AR aging, hospital billing workflows, and payment posting
Proficiency with hospital billing systems, AR software, and Microsoft Excel
Preferred
Experience with Medicare/Medicaid and Commercial payer plans and portals
Previous hospital billing or A/R follow-up experience
Understanding of denial management workflows
Meditech experience
Experience with data validation, reporting automation, or system implementations
Skills & Competencies
Strong analytical and problem-solving skills
High attention to detail and data accuracy
Ability to lead, coach, and support staff in a fast-paced environment
Excellent communication and collaboration skills
Ability to quickly adapt to hospital systems and workflows
Work Environment
Office or remote (depending on expertise of worker)
Standard work hours (Monday – Friday 8:00am – 4:30pm), with flexibility needed depending on department workload
Fast-paced, high-volume environment requiring high productivity
Duration
This is a temporary role expected to last 6 months
Job Specifications:
● Union: Non-Affiliated● Work Shift: Day Shift● FTE: 1.0● Scheduled Hours: 40
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Salinas Valley Health exists to help our community rise through good health. Founded in 1953 as Salinas Valley Memorial Hospital, today we serve individuals and families throughout the Salinas Valley, the Monterey Peninsula and the surrounding region. Each year, our highly trained team of healthcare professionals takes our renowned quality of patient care to the next level. Our team actively utilizes the latest medical techniques with our state-of-the-art technology to improve individual and community health and well-being.
Our 263-bed acute care medical center employs more than 2,400 staff. In 2021, we achieved ANCC Magnet Recognition®, the highest and most prestigious distinction that a healthcare organization can achieve for nursing excellence. Earning this Magnet® designation reaffirms our steadfast commitment to nursing excellence and quality patient care. Our focus on Cancer Care, Cardiac Care, Orthopedics, Obstetrics and Stroke Center is led by 322 board-certified physicians across a broad spectrum of specialties, all dedicated to your care.
To enhance and expand the reach of our care, we strategically partner with larger research and metro hospitals such as Stanford. In addition, we are part of a network of urgent care and surgery centers, the only Perinatal Diagnostic Center in the region and an Emergency Department that provides care to more than 6,300 patients every year.
