Job Description

Red Arrow Motorcoach Operator - Lethbridge (Temporary Full-Time)

Location: 2nd Ave N and 36th Street, Lethbridge AB

Division: Motorcoach - Keolis Canada

Employment Type: Unionized Position, Temporary Full-Time

Drive Your Career Forward with Red Arrow!

For over 40 years, Red Arrow has been one of Alberta's most trusted and recognized transportation providers, connecting communities through safe, reliable, and premium motorcoach service. Every day, our drivers help students return home, connect families, support business travel, and make it possible for thousands of passengers to travel comfortably across the province.

As a Red Arrow Motorcoach Operator, you'll be much more than a driver. You'll be the face of our organization and one of the most important parts of our passengers' experience. From the moment passengers board, they place their trust in you to deliver a safe, professional, and comfortable journey. Whether you're operating a scheduled line-run between major Alberta communities, assisting passengers with their travel needs, or representing our brand at destinations across the province, you'll play a critical role in maintaining the reputation Red Arrow has built over decades.

Red Arrow is proudly part of the Keolis Canada family. Keolis is a global transportation leader operating in 15 countries and helping more than 3.4 billion passengers travel safely and reliably every year. In Canada, nearly 2,000 employees operate transit systems, intercity motorcoaches, airport shuttles, and rail networks that connect communities from coast to coast. While Keolis may be a newer name in Western Canada, our commitment remains the same: putting safety, customer service, and our people first.

Position Details

This position is a temporary full-time assignment currently expected to continue until November 30, 2026. Please note that the assignment may be shortened, extended, or otherwise adjusted based on operational requirements and business needs.

As operational requirements evolve, there may be an opportunity for the successful candidate to transition into a permeant-casual Motorcoach Operator position following the completion of the temporary assignment. Any transition would be subject to operational needs and the applicable Collective Bargaining Agreement.

Why Join Red Arrow?

• Unionized position with seniority-based scheduling
• Career Continuity: Potential for continued casual employment beyond the temporary assignment
• Competitive earnings with mileage-based pay for scheduled line-runs
• Hourly compensation for training and charter assignments
• Paid training and orientation
• Paid overnight accommodations and per diems
• Travel Perks Across Alberta & BC
• Paid uniforms, including winter uniforms
• Uniform dry-cleaning program
• Employment with an industry-leading transportation company
• Opportunity to travel throughout Alberta while getting paid to do what you enjoy

What You'll Do

• Safely operate Red Arrow motorcoaches on scheduled line-runs, charter services, and special assignments throughout Alberta.
• Deliver exceptional customer service while creating a welcoming and professional travel experience.
• Conduct pre-trip, enroute, and post-trip vehicle inspections.
• Assist passengers with baggage and travel-related inquiries.
• Load, unload, and secure luggage and parcels.
• Adhere to assigned schedules, routes, company policies, and safety procedures.
• Maintain accurate electronic logs and required documentation.
• Safely navigate varying weather, traffic, and roadway conditions.
• Represent Red Arrow and Keolis Canada in a professional and cordial manner both on and off the road.

Please note: As part of the selection process, candidates will be required to complete a Practical Driving Assessment and demonstrate safe driving practices.

What We Are Looking For

• Valid Class 1 or Class 2Q Driver's Licence with Air Brake Endorsement.
• Minimum five (5) years of commercial driving experience.
• Previous passenger transportation experience is strongly preferred.
• Clean Driver's Abstract and commitment to safe driving practices.
• Strong customer service and communication skills.
• Professional appearance and positive attitude.
• Sound judgment and decision-making abilities.
• Ability to work independently and effectively manage time.
• Ability to assist passengers with luggage and meet the physical requirements of the position.
• Availability to work days, evenings, weekends, holidays, and overnight assignments as required.

Please note: Compensation, benefits, premiums, and employment provisions will be governed by the applicable Collective Bargaining Agreement (CBA).

The Ideal Candidate Will Have Experience In The Following:

• Professional motorcoach operations
• Public transit operations
• Charter or tour services
• Passenger transportation environments
• Customer-facing transportation roles
• Bilingual communication skills

Please note: Preference may be given to candidates with previous passenger transportation experience and a demonstrated commitment to customer service.

Compensation:

• Scheduled Line-Runs: $0.96 per mile
• Training & Charter Work: $31.00 per hour
• Standby Travel Perks Across Alberta & BC
• Paid Training

Ready To Apply? If you're an experienced commercial driver looking for a rewarding opportunity with a company that values safety, professionalism, and customer service, we'd love to hear from you. Apply today and join the team that has been connecting communities across Alberta for decades!