Job Description

Application Instructions:

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Job Family:

Student Work Study

Department:

Physical Therapy

Supervisor:

Tami Phillips

Job Title:

Temporary Front Desk Receptionist- Mornings

The Front Desk Receptionist for Mercer's physical therapy clinic, Mercer Physical Therapy, will be responsible for administrative activities of the clinic under the supervision of the Clinic Director. Responsibilities include greeting and the signing in/out of patients/clients, answering clinic phone(s), collecting payments, maintaining cleanliness of front office area, assisting in cleaning of equipment and stocking patient care areas, and scheduling patients for initial and follow-up appointments. The Front Desk Receptionist will assist in verifying insurance benefits and authorizations, and other tasks as delegated by the Clinic Director or Department Chair. For more information on Mercer Physical Therapy, please see https://chp.mercer.edu/academics-departments/physical-therapy/mercer-physical-therapy-clinic/

Maintaining patient confidentiality (HIPAA compliance).

Hours are 8:30-12:30pm Monday through Friday and is a temporary position pending hire of full-time staff.

Requirements

Open only to those awarded as Federal Work Study by Financial Planning Office.

• High School Diploma/GED
• Strong customer service skills, excellent organizational and multitasking skills.
• Be computer literate including: Excel, Microsoft Office software, internet. Ability to operate printer, scanner, copier, fax, digital camera, and download information to an electronic medical record.
• Ability to gain a working knowledge of the electronic medical record system used in the clinic.
• Ability to gain a working knowledge of insurance verification and authorization processes.
• Ability to clean equipment and organize laundry into treatment rooms daily.
• Ability to maintain a tidy front office environment.

Pay Rate: $10.00/hour to $15.00/hour. Individuals with prior medical front office experience are eligible for higher pay range.

Scheduled Hours:

20

Start Date:

02/16/2026

End Date:

05/14/2027