CMA CGM

Temp - Sales Support Professional Belgium

CMA CGM  •  Canton de Berne, CH (Onsite)  •  3 hours ago
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Job Description

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

ABOUT THE ROLE

The Sales Support Officer together with the team provides accurate and timely administrative support to Account Managers and Sales Managers for a portfolio of customers. In addition Sales Support acts as a liaison between the customer, sales and various cross-functional departments on operational issues. All in line with the Premium/Advanced/Standard/Special segmentation as per Group approach.

The key responsibilities of the Sales Support Officer are divided as such:

  • Support Provides administrative and sales support to the Account Manager and/or Sales Manager.
  • Support on daily issues and questions Follow up on workflow and NVR list Participation with weekly sales meetings Daily use of NOVA and AQUA systems Contribute to dispute resolution with pricers and back-offices Provide assistance on root cause analysis
  • Quotation management: Handle all quotation requests from customers (and account managers) Follow-up on quotations Accurate filing of quotations, including FMC filings
  • Provide feedback to the Trade Present business cases to HO and Trade Value Added Services: Promotion of group services and non-maritime products such as e-Commerce, CMACGM+, Intermodal and CEVA cross selling

SKILLS AND COMPETENCIES

  • First experience in similar position within the shipping/logistic industry.
  • Fluency in Dutch and English, French is a preference.
  • Knowledge of MS Office software, CRM software and relevant CMA-CGM systems.
  • Good communication skills (oral & written).
  • Customer focused and result driven.
  • Building relationships & Team player.
  • Decision making and problem solving skill.

Come along on CMA CGM’s adventure !

CMA CGM

About CMA CGM

The CMA CGM Group is a global player in sea, land, air and logistics solutions, true to its corporate Purpose, "We imagine better ways to serve a world in motion".

Present in 177 countries, it employs 160,000 people, of which nearly 6,000 in Marseilles where its head office is located.

The world's 3rd largest shipping company, CMA CGM serves more than 420 ports across 5 continents with a fleet of over 650 vessels. In 2024, CMA CGM carried over 23 million TEU (twenty-foot equivalent unit) containers. Its subsidiary CEVA Logistics, one of the world's top five players, operates 1,000 warehouses and handled 15 million shipments in 2024. CMA CGM AIR CARGO, the Group's air freight division, will operate a fleet of 6 cargo aircraft by 2025.

CMA Media, France's 3rd largest private media group, includes RMC-BFM and several national and regional press titles (La Tribune Dimanche, La Tribune, La Provence and Corse Matin).

Committed to energy transition, the CMA CGM Group is aiming for Net Zero Carbon by 2050.

The CMA CGM Foundation provides humanitarian aid in crisis situations, and is committed to education for all and equal opportunities throughout the world. To date, the CMA CGM Foundation has transported 63,000 tons of humanitarian aid to 97 countries and supported over 550 educational projects.

Industry
Transportation & Logistics
Company Size
10,000+ employees
Headquarters
Marseille, FR
Year Founded
1978
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