Job Description

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com

Who are we hiring?

The Playback Operator is a temporary role joining the growing Sphere team at Sphere Studios based in Burbank, California. This position will provide essential support to the Big Dome Technical Operations team by handling media asset preparation, ingest, and playback system operation at Big Dome, Sphere Studios’ state-of-the-art screening, programming and test facility anchored by a 16K display that is a ¼ scale version of the media plane in Las Vegas. The ideal candidate will work closely with the Managers of Playback & Technical Operations to ensure seamless daily media workflows and successful internal review sessions for Sphere Experiences, live music residencies and corporate events.

What will you do?

• Asset Preparation: Assist in the preparation, formatting, and quality control of media assets destined for the 16K LED display.
• Playback Operation: Operate playback systems (such as disguise) for internal review sessions, supporting creatives and technical teams.
• Support the technical operations team with basic hardware and software troubleshooting during playback sessions.
• Assist in optimizing the daily workflow for media handling and server storage.
• Other technical duties as assigned by the Manager of Playback & Technical Operations.

What do you need to succeed?

• Degree in engineering, theatre design, interactive arts, or equivalent entry-level work experience.
• 1–3 years of experience in live production, studio playback, or a related technical media role.
• Hands-on experience with or a foundational understanding of Media Servers (disguise experience is highly preferred; experience with 7th Sense, Pixera, Hippo, or Resolume is a plus).
• Experience working with large file formats, video transcoding, and media management (knowledge of NotchLC, DPX, and HAP is heavily encouraged).
• Basic understanding of video routing systems, broadcast solutions, and AV IT networking.
• Familiarity with LED screens and processing systems is a bonus.
• A highly organized, detail-oriented mindset with a passion for creative problem-solving.
• A confident, professional communication style and the ability to take direction well.
• Ability to remain calm, flexible, and focused in high-pressure, fast-paced studio environments.

Special Requirements

• Extensive standing, walking, keyboard usage and general administrative duties.
• Occasional travel to Las Vegas may be required.
• Must be able to work a flexible schedule inclusive of weekends, nights and holidays

#LI-Onsite

Hourly Pay Range $47.50—$52.50 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.