Responsible for interacting with guests to assist with transactions, pavilion rentals and facility questions. They will provide exceptional guest service to ensure all guests have a memorable and inviting experience.
Pay Range: $12.00/hr.
Essential Duties and Responsibilities include the following. Other duties may be assigned
Take a proactive role in ensuring guest satisfaction.
Maintain a safe and organized work area.
Participate in regularly scheduled trainings.
Assist with inventory and stock room organization.
Assist with party/pavilion rentals to include set up and take down of tables and chairs.
Welcome every guest with a smile and make eye contact while assisting them with their transactions or questions.
Perform effective transactions that follow all City of Garland cash handling procedures.
Assist with guest safety in the event of an emergency.
Promptly respond to guest concerns to ensure quality guest experiences.
Maintain an inviting work environment by inspiring others with enthusiasm and positivity.
Maintain regular, reliable and punctual attendance.
Minimum Qualifications
Must be 16 years old on opening day of the aquatic facilities.
Must have reliable means of transportation to and from the workplace.
Preferred Qualifications
One year of guest service experience.
Knowledge, Skills & Abilities:
Knowledge of daily and emergency facility procedures and policies learned during training
Knowledge of the daily operation and programs of aquatic facilities learned during training
Experience involving customer service and handling cash and operating a cash register
Knowledge of food preparation and sanitation practices
Knowledge of cash register, cash handling and inventory control
Physical Requirements / Work Environment
The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The incumbent typically works in an outdoor environment with exposure to all weather conditions under direct sunlight and may be required to walk, bend, stoop and lift a minimum of forty pounds.
Garland is where things are made. Products, careers and opportunities are made here. Friendships that last a lifetime are made here, and generations of families have made this part of Texas their home.
As early as the mid-1800s, settlers began arriving in what is now Garland. The pioneers found the black soil ideal for cotton and the communities of Duck Creek and Embree thrived on that crop. In 1886, two railroad lines built depots in the area. Eventually those two communities combined and became Garland, officially incorporated in 1891.
Garland enjoys a rich history that has shaped it into the thriving metropolitan-area city that offers its residents and businesses a high quality of life, excellent educational and workforce development opportunities, and is enhanced by community leadership and partners. Garland is proud of its affordable and business-friendly climate.
