Job Description

Introduction

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.

Responsibilities

• RCSA’s - Work with department to complete the documentation of RCSA’s
• Help to identify and document all key processes, risks and controls.
• Perform other duties as necessary:
• Foreclosure - review any updated regulations and help update procedures, monitor changes.
• Bankruptcy -train staff to monitor loans affected by Chapter 7/11/13 BK filings to ensure POC’s are timely filed, relief from stay is requested, BK plans are reviewed, payments are correctly posted, pre/post-petition ledgers are kept current; respond to emails from staff or attorneys
• Pending litigation - work with in-house legal and outside counsel on lawsuits filed by and against Bank; coordinate production of documents for attorneys; participate in conference calls to discuss strategy and specifics of case
• Update desktop procedures for Consumer Assets and Modification Department
• May perform other duties as assigned

Qualifications

• Bachelor’s degree of related fields
• Strong background in collections, bankruptcy, foreclosure and consumer protection laws
• Paralegal experience in law firm preferred
• 5 or more years in overall loan servicing
• 5 or more years in management experience

Required Skills

• Excellent customer service and strong organization sills
• Must be detailed oriented
• Strong analytical skills and problem solving; makes balanced decisions based on facts and logic, decisive.
• Ability to work in a face paced environment
• Strong people and leadership skills
• Ability to effectively communicate verbally and in writing.
• Proficient in MS Office, LPS loan servicing system and FIS system

Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.

Compensation

The base pay range for this position is USD $28.00/Hr. - USD $40.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.