Job Description

FlexStaff is hiring a contracted Assistant Project Manager to join our clients team. The ideal candidate will assistwith all aspects of case administration.

On-site: Long Island, NY

Hours: 8:30a.m - 5:00p.m Monday to Friday 30 min lunch

Hourly Rate: 25 an hour

Assignment: 10 weeks with possibility of extension

Job Duties:

• Ensure timely completion of data entry, call center, website and claims analysis tasks.
• Maintains acceptable working knowledge of claims and correspondence processing including a basic understanding of settlement protocol.
• Tracks and manages error patterns and implements appropriate solutions.
• Ensures timely processing of all documents.
• Documents internal audits and other internal quality assurance activities.
• Evaluates audit and quality assurance findings and initiates corrective actions.
• Assures ongoing compliance with quality and client regulatory requirements.
• Enhances the organization’s reputation by taking ownership for quality and accuracy of output.
• Work with other team members to resolve processing errors quickly and efficiently and escalate issues to team leaders as needed.
• Accurately record information from claim and inspection forms into proprietary database.
• Identify trend issues and make recommendations for process improvements.
• Compile reports as directed by team leader.
• Investigate issues and collaborate with other team members as directed.
• Rely on experience and sound judgement to plan and accomplish goals.

Qualifications

• Previous project management and/or administrative experience is preferred, but not required
• Legal industry interest and/or experience is a plus
• Ability to multitask
• Type 55+ WPM w/ 100% accuracy
• Excellent verbal and written communication skills
• Positive, ‘can-do’ attitude
• Ability to work under pressure
• Outstanding customer service
• Knowledge of Microsoft Word and Outlook and high proficiency in excel required.
• Ability to work full-time (40 hours a week)
• Exceptional Attendance and Punctuality

Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity)