Job Description

Under supervision, and in accordance with existing procedures and systems, provides a variety of member service functions involving the receiving and/or disbursing of funds (i.e. check, money order). Work involves constant and direct dealing with members, and requires the ability to accurately record information and communicate effectively. Work might be performed on the teller platform or at the drive thru windows.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Sells/cross sells services based on member’s needs in order to meet assigned goals.
• Processes and qualifies all deposit items, withdrawals and transfers to and from various accounts.
• Processes loan payments and assesses appropriate service charge/fees.
• Researches outages in order to maintain required 80% balancing ratio.
• Completes forms for Western Unions, bank wires, CTR’s and SAR’s and relays those forms to the appropriate departments.
• Processes Shared Branching transactions in accordance with Credit Union Service Center protocol.
• Responsible for following all established security procedures as it relates to opening/closing of the branch, dual control, keys and combos and maintaining cash drawer limits.
• Assists with dual control as needed.
• Provides money orders, teller checks, credit card, cash advances and payments.
• Processes loan advances from various credit products.
• Opens and closes terminal, accounts for cash assigned, received, and disbursed.
• Other duties as assigned.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be outgoing, enthusiastic, conscientious, group oriented, open to change and be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.