First Horizon Bank

Teller Float

First Horizon Bank  •  Key West, FL (Onsite)  •  3 days ago
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Job Description

Location: On site at location listed in job posting.

Weekly Scheduled Hours: M-F 9:00am - 5:00pm


Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for recommending bank products or referring clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth. Responsible for maintaining high customer service and procedural standards. Provides fulfillment of retail banking products either through referral-based leads, prospecting lists or self-sourcing. Monitors and maintains control of cash.

Essential Duties and Responsibilities:

Operational efficiency

  • Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
  • Process deposits, withdrawals, transfers and loan payment transactions for customers.
  • Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
  • Assist in daily balancing and processing of ATM(s), including the processing of all entries.
  • Assist in the verification of deposits in the night and lobby depository.
  • Assist with the dual control vault responsibilities.
  • Stay informed of all operational updates and changes to ensure compliance with all current guidelines.

Client experience

  • Deliver excellent client experiences consistently and promptly resolve client issues effectively.
  • Ensure an excellent overall client experience by assisting clients with select service needs.
  • Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.

Sales and service

  • Identify cross selling opportunities and refer clients/prospects to the appropriate team.
  • Promote bank products and services to further enhance client relationships.

Compliance and risk management

  • Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
  • Perform all other job related duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted.
High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience.

Computer and Office Equipment Skills

Microsoft Office Suite
In addition, 10-key calculator; coin counter.

DeGarmo Behavioral Assessment Requirement

  • All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position
  • The assessment takes approximately 12–15 minutes to complete
  • Assessment results must be submitted prior to having your application evaluated by Talent Acquisition

About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at
www.FirstHorizon.com

Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

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First Horizon Bank

About First Horizon Bank

When we opened our doors in 1864 on North Court Street in Memphis, we had a simple mission: to provide the best service to our customers, one opportunity at a time. In the 161 years that followed, our communities transformed and expanded.

We’ve seen our business and banking in general grow and adapt to the changing needs of customers through the years. But one thing that will always remain constant is our commitment to financial integrity and to helping our customers take good care of their money.

Big bank muscle with small bank hustle. That's First Horizon.

Industry
Finance & Insurance
Company Size
5,001-10,000 employees
Headquarters
Memphis, TN
Year Founded
1864
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